At All For One Group, Inc., we specialize in driving brand growth and exceptional customer engagement. We are seeking a dedicated Entry Level Customer Representative to support customer engagement initiatives and operations while representing AT&T Fiber. As an Entry Level Customer Representative, you will join a high-performing, collaborative team environment focused on service excellence and professional standards. This Entry Level Customer Representative role is designed for individuals committed to professional development, offering hands-on training in customer relations, support, and professional growth.
In this Entry Level Customer Representative position, you'll receive comprehensive, structured training that prepares you to assist customers, support client campaigns, and build critical career skills. As an Entry Level Customer Representative, you will educate customers on AT&T Fiber services, resolve inquiries with precision, and guide clients through the enrollment process alongside experienced team members. We are looking for an Entry Level Customer Representative who takes pride in maintaining high standards of quality and representation.
Role Responsibilities of the Entry Level Customer Representative
- Deliver exceptional customer service by helping customers understand how AT&T Fiber supports their everyday internet needs.
- Initiate personable conversations that uncover customer challenges, shaping enrollment recommendations that feel tailored and authentic.
- Guide customers through enrollment steps with precision, ensuring accuracy and professionalism in every customer interaction.
- Uphold AT&T Fiber’s reputation by delivering trustworthy, customer‑focused experiences.
Qualifications of the Entry Level Customer Representative
- A high school diploma or equivalent is preferred.
- Experience in customer support or customer experience is a plus, but not mandatory.
- Dependable in balancing multiple customer inquiries with accuracy and care.
- Team‑oriented spirit that supports collective team achievements.
Pay: $52,000.00 - $60,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
