We are actively seeking a part time Front Desk Receptionist to join our team.
The successful candidate will be outgoing, friendly, detail oriented, dependable and on time every day.
He or she will be able to efficiently guide our guests throughout all stages of their stay showing superior care and concern for their satisfaction and well-being.
Job Summary
The responsibilities of a Front Desk Receptionist include: Greet and register guests, make reservations, assign rooms, accommodate special requests, ensure the guests are checked in correctly and that they have a pleasant stay and smooth checkout.
If you are an independent worker that takes pride in your work and enjoys being part of an awesome team than this is the job for you.
Hours and Pay
This a part time morning and evening position. The hours needed are 7a.m. – 3 p.m. and 3 p.m. - 11 p.m. The pay is $16.40 per hour for morning and evening shifts. This is an entry level position. Additional hours and cross-training may be available based on performance.
Responsibilities and Duties
· Smile and maintain a positive and upbeat attitude
· Communicate accurately and effectively with guests and co-workers alike
· Answer telephone calls cheerfully with a clear tone of voice
· Respond accurately and completely to give directions, instructions, information, answer questions and provide all services required
· Register guests; reconcile guest accounts, cash handling, process guest requests
· Effectively handle guests concerns and resolve complaints
· Coordinate and communicate guests’ needs with Shuttle Drivers
· Use basic arithmetic to check totals and make correct change
· · Memorize the hours of operation for the hotel facilities
· Efficiently operate the phone system and related equipment
· Operate alarm and emergency equipment
· Direct hotel evacuation in the event of an emergency
· Perform the day end Audit procedures and ensure the audit runs correctly.
· Any other duties as assigned
Qualifications and Skills
· Ability to communicate with public, hotel staff, and management in a professional manner
· Skilled in use of a computer and related software
· Ability to understand and adhere to proper credit, check cashing, and cash handling policies and procedures
· Ability to properly secure guest information
· Ability to learn and perform safety, emergency, and accident prevention policies and procedures within the hotel
· Ability to sit or stand for varying lengths of time, sometimes for long periods
· Ability to work a flexible schedule, including weekends and holidays
· Previous hotel-related experience is not required, but is preferred.
· Prior to an offer of employment, the successful completion of a background check will be required
Benefits
· Great People
· Respectful Work Environment
· Near Bus & Green Line
· Paid Training
· Uniform Provided
· Opportunities for Advancement
· Free Parking
· Paid Time Off (Starts Day One)
· Direct Deposit
· Holiday Premium Pay
· Reduced Hotel Rates
If you are looking for a rewarding experience where your contributions will be valued apply now. We look forward to hearing from you!
Job Type: Part-time
Pay: $16.40 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift availability:
- Overnight Shift (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
