Inside Sales Representative
Location
Indianapolis, IN
Schedule
Working from the corporate location in Indianapolis, IN
Overview
This is a hands-on inside sales role supporting the Indianapolis Field Office with sales, account management, estimating, and new business development. Reporting to the Regional Sales Manager, you will work closely with customers, outside sales, and Operations to move opportunities from inquiry through project execution. The role combines customer service, technical electrical knowledge, and project coordination in a fast-moving environment.
What you will do
- Sales and estimating
- Prepare electrical project estimates, proposals, and quotes
- Support the outside sales team in developing new business and expanding existing customer relationships
- Handle multiple customer inquiries simultaneously
- Coordinate pricing, purchase orders, and order processing with the sales team and customers
- Gather market-level pricing feedback from customers
Customer and account support
- Resolve customer issues and help maintain strong account relationships
- Partner with Operations to manage existing accounts and coordinate timely project execution
- Participate in bi-weekly meetings with the Regional Operations Manager to discuss issues, opportunities, and process improvements
Project coordination and technical support
- Assign project tasks and help ensure materials, tools, manpower, and equipment are scheduled to support project timelines
- Read and interpret manuals, schematics, and wiring diagrams to help direct installation of electrical apparatus according to manufacturer specifications
- Participate in safety meetings and training
- Take calls and provide technical advice outside normal business hours as needed
May be modified from time to time. Other duties, tasks and work may be assigned
What success looks like
- Customer inquiries, quotes, and purchase orders are handled accurately and promptly
- Sales opportunities are supported proactively and existing accounts continue to grow
- Pricing, resources, and project details are coordinated clearly between customers, Sales, and Operations
- Projects are supported with the materials, tools, manpower, and equipment needed to stay on schedule
- Customer issues are resolved professionally and technical guidance is clear and reliable
What we are looking for
- Experience supporting sales, account management, estimating, or project coordination in a technical environment
- Ability to prepare and manage estimates, proposals, quotes, pricing, and purchase orders
- Working knowledge of electrical equipment and the ability to read manuals, schematics, and wiring diagrams
- Strong customer service, communication, and problem-solving skills
- Ability to manage multiple inquiries, priorities, and project details at the same time
- Comfortable working cross-functionally with Sales and Operations
- Willingness to participate in safety training and provide technical support outside normal business hours when needed
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. We are committed to providing equal employment opportunities and a workplace free from discrimination and harassment.
Similar roles
Inside Sales Specialist - Sales Support Specialist - Technical Sales Representative - Account Representative - Account Manager - Electrical Sales Representative - Project Sales Coordinator - Estimating Coordinator - Customer Account Specialist
LinkedIn HASH# #LI-JJ1
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
