At Pentair, you will work alongside passionate problem-solvers who are committed to the future of our planet. We put our mission into practice, helping the world sustainably move, improve, and enjoy water, life's most essential resource. From our residential water filtration to industrial water management to pool products and more, our 9,000 global employees serve customers in more than 150 countries, working to help create a better world for people and the planet through smart, sustainable water solutions.
We have an opportunity for a Quality Director to join our Apex, NC team. You will lead and execute the quality strategy, to include governance, culture, and continuous improvement in the Pool Business Unit. This role is responsible for defining how quality is governed and reinforced across the organization, ensuring that Product, Engineering, Operations, Supply, and Customer Service execute within a consistent, disciplined quality system. This position reports directly to the Chief Supply Chain Officer of Pool and works in close partnership with cross-functional leaders, reflecting the critical interface between quality governance and operational execution.
You will:
- Quality Strategy
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Develop and execute the company’s quality Vision, Strategy, and Objectives.
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Lead the quality management system (QMS) deployment, compliance, and continuous improvement initiatives.
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Monitor performance metrics and lead initiatives to improve customer satisfaction, reliability, and yield.
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Quality Governance & Programs
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Own and deploy quality programs (Quality Culture initiatives, leading indicators).
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Establish and maintain compliance frameworks aligned with enterprise Quality Management System requirements.
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Ensure consistent application of quality standards across Product, Engineering, Operations, Supply, and Customer Service.
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Quality Culture Leadership
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Drive a culture of quality, accountability, and customer focus throughout the organization.
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Lead the Quality Culture strategy, including expectations, behaviors, and reinforcement mechanisms.
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Partner with functional leaders to embed quality‑first decision making, early escalation, and prevention mindset.
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Define and track leading indicators of quality culture health (e.g., escalation behavior, corrective action discipline).
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Risk, Escalation & Warranty Exposure
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Govern warranty exposure, trends, and systemic risk mitigation in partnership with Customer Service and Finance.
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Lead cross‑functional reviews of significant quality events, ensuring permanent corrective action.
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Serve as the quality risk integrator across Product, Engineering, Operations, Supply, and Service.
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Quality System & Continuous Improvement
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Govern deployment and effectiveness of enterprise and business quality systems (QMS, APQP governance, audits).
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Monitor quality performance trends and drive systemic corrective actions.
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Support continuous improvement initiatives that strengthen reliability, compliance, and customer trust.
Key Qualifications:
- Bachelor’s degree in engineering, Quality, or related technical discipline.
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10+ years of experience in Quality leadership, governance, or systems roles.
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Ability to travel up to 50% as required to support business objectives and customer needs.
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Demonstrated experience leading quality governance, compliance, or enterprise programs.
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Strong understanding of:
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Quality Management Systems
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Risk escalation and corrective action frameworks.
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Warranty and field‑risk management
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Proven ability to influence senior functional leaders without direct authority.
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Experience operating in matrixed, cross‑functional environments.
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Strong analytical, facilitation, and executive communication skills.
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Experience with Lean, Six Sigma, APQP, PPAP, FMEA, or similar methodologies preferred.
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Systems thinker with strong business acumen.
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Credible leader who can balance governance with empowerment.
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Comfortable making and escalating difficult risk‑based decisions.
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Ability to translate customer and field signals into enterprise‑level actions.
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Strong change in leadership and stakeholder management skills.
Compensation:
For this full-time position working at this location, the anticipated annualized base pay range will be from $149000- $276700 / year. At Pentair, it is not typical for an individual to be hired near the bottom or top of the pay range. Pentair considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, work location, and other relevant business or organizational needs. This position may be eligible for other forms of compensation such as, annual incentive bonus.
Benefits:
As a Pentair employee, you would enjoy a wide array of benefit options to help keep you and your family healthy and protected, health benefits, a generous 401(k), employee stock purchase program, disability benefits, life insurance, critical illness insurance, accident insurance, parental leave, caregiver leave, tuition reimbursement, plus paid time off and wellness programs to encourage a healthy work/life balance.
Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.
