Jackson Hole Mountain Resort
JOB POSTING
Position Title: F&B General Manager
Department: Food & Beverage
Classification: Winter Seasonal, Full Time
FLSA Status: Exempt
Location: Fine Dining Location - Trapper's Restaurant
Position Overview
Oversee all operations at the Food & Beverage outlet to achieve guest service and budgetary goals, while delivering consistently exceptional restaurant experiences.
Job Duties
- Oversee daily operations, ensuring procedures and policies are set up and executed to reach target service and budgetary goals.
- Manage operating budgets for the restaurant.
- Hire, train, motivate, and evaluate staff members.
- Develop efficient scheduling plans to meet restaurant demands and budgeting goals.
- Develop and implement training programs for Front of House staff to ensure they are exceeding guest service and operational expectations.
- Responsible for restaurant cleanliness, maintaining health code standards and consistent sanitation, ensuring the restaurant meets all quality and food-service requirements
- Execute physical inventory process.
- Utilize inventory management system to ensure adequate stock levels
- Maintain and develop strong vendor relationships.
- Work with groups and internal departments to organize events.
- Maintain all restaurant appearance guidelines.
- Establish and maintain proper safety practices for guests and staff.
- Work with Executive Chef and applicable Directors/Managers to coordinate food and bar menu planning and pricing.
- Work with applicable Events departments to coordinate, staff, and oversee Catering events as needed.
- Work with F&B Director to ensure all procedures and policies are in place regarding inventory management.
- Work with F&B Director and Marketing team to develop and implement marketing and event strategy.
- Assist in development of operating budgets for the restaurant.
- Work as a server, host, or bartender as needed
- Coordinate all restaurant maintenance and repair needs.
- Employees are held accountable for all duties of this job—
Are you the right fit? Below are some traits an exemplary candidate possesses:
- Excellent customer service abilities.
- Strong leadership and management skills with ability to motivate staff.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite.
- Organized with attention to detail.
- Works well under pressure and deadlines; ability to multitask.
- Ability to maintain budgets and manage inventory.
- Strong understanding of POS and inventory management software
- Thorough understanding of company policies and practices.
- Must be available to work early mornings, evenings, weekends, and holidays.
- High school diploma or GED required.
- Minimum two years of experience in restaurant management required.
- Minimum five years previous experience in the restaurant industry required.
- Bachelor's degree in Hospitality, Business Management, or related field highly preferred, but less formal education with more on-the-job experience may be substituted.
- Previous experience managing a fast paced restaurant in a tourist location preferred.
- TIPS certification
Benefits & Perks
- Free JHMR ski pass
- Free START bus pass
- Free shift meal
- Discounts at all JHMR Food & Beverage locations
- Discounts at all JHMR Retail & Rental locations
- Health and wellness discounts
- Pro-deals through Expert Voice, Outdoor Prolink, POC, and more!
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
AAP/EEO STATEMENT
Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.
