JOB TITLE: Field Inspector III
EMPLOYER: Telgian Corporation
DEPARTMENT: Field Inspections
REPORTS TO: Regional Field Supervisor
EFFECTIVE DATE: 1/1/2022
SUMMARY: Field Inspector III must possess a NICET level III certification in either water base or alarm and be able to apply common sense understanding to carry out Fire sprinkler, alarm and pump testing through instructions furnished in written or oral form, for assigned customer locations. Must have a strong attention to detail in addition to successfully contending with several variables in inspection and testing situations. Will require excellent verbal/written communication and composure skills while effectively communicating with customers, building and jurisdiction officials, peer inspectors and management personnel. This position is classified as a Safety Sensitive position.
DUTIES AND RESPONSIBILITIES:
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Ensures Safety of Job #1. Adheres to all company policies, procedures & Environmental Health & Safety standards.
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Capable of conducting inspections independently
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Perform fire alarm and sprinkler system tests and surveys; generate final report on status and recommendations.
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Communicate all changes in status on assigned work orders to Support Services.
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Interfaces with internal customers and external customers (as requested) to resolve conflicts relating to survey and report deliverables.
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Ensures inspections reports are completed accurately and on-time using Mobiliti; all IVR and payroll time entries are made on time and accurately.
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Identifies ways to improve productivity and quality in the delivery of our product/service.
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Identify ways to reduce cost in the delivery of our product/service.
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Identify training programs that could improve technical knowledge of the field staff and present these to the Lead Field Engineer.
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Maintain test equipment in good working order and make requests for replacement or acquisition of damaged or non-issued tools.
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Performs other related duties as assigned by management.
SUPERVISORY RESPONSIBILITIES:
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This job has no supervisory responsibilities.
QUALIFICATIONS:
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High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.
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Certificates, licenses, and registrations required: Minimum of NICET level 2 and 1 in two different fields or Level 3 in 1 field, and applicable state certification.
(example: Level 2 in ITM Water and Level 1 in Fire alarm or Level 3 in ITM Water)
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Computer skills required: Microsoft Office Suite
COMPETENCIES:
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Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
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Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
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Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
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Effective Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
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Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
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Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
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Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
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Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
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Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ACKNOWLEDGEMENT (Optional)
I have read the foregoing job description and understand the responsibilities of the job. I agree that I am able to perform the essential duties of this position.
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Employee Name Manager Name
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Employee Signature Manager Signature
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