Coda Williamsburg is seeking a friendly, energetic, and service-oriented Bellman to create exceptional first and last impressions for our guests. As a Bellman, you will be one of the first team members guests meet upon arrival, providing warm hospitality, assisting with luggage, escorting guests to their rooms, and serving as a knowledgeable resource throughout their stay.
The ideal candidate enjoys interacting with people, takes pride in delivering outstanding customer service, and thrives in a fast-paced boutique hotel environment.
Key Responsibilities
- Greet guests with a warm, professional, and welcoming attitude upon arrival and departure.
- Assist guests with loading, unloading, and transporting luggage safely and efficiently.
- Escort guests to their guestrooms while providing information about hotel amenities, services, and local attractions.
- Respond promptly to guest questions, requests, and concerns, ensuring a positive guest experience.
- Coordinate with the Front Desk, Housekeeping, and Maintenance teams to fulfill guest needs.
- Deliver items such as packages, amenities, or guest requests to guestrooms.
- Maintain a clean, organized, and welcoming hotel entrance, lobby, and bell storage areas.
- Arrange transportation or assist guests with taxis, rideshare services, and directions when needed.
- Handle guest belongings with care and maintain the highest level of professionalism and confidentiality.
- Provide exceptional service that reflects Coda Williamsburg's commitment to luxury boutique hospitality.
- Perform additional duties as assigned by hotel management.
- Qualifications
- Previous hotel, hospitality, or customer service experience preferred, but not required.
Preferred Skills
- Strong problem-solving abilities.
- Positive attitude and attention to detail.
- Ability to remain calm and courteous in a fast-paced environment.
- Experience working in luxury or boutique hotels is a plus.
What We Offer
- Competitive hourly pay plus tips.
- Supportive and collaborative team environment.
- Ongoing training and professional development.
Why Join Coda Williamsburg?
At Coda Williamsburg, we believe every guest interaction matters. Our Bellmen play an essential role in creating memorable experiences by providing personalized, attentive service from arrival to departure. If you are passionate about hospitality and enjoy making people feel welcome, we'd love to meet you.
Apply today and become part of a team dedicated to delivering exceptional boutique hotel experiences in the heart of Williamsburg, Brooklyn.
- Excellent communication and interpersonal skills.
- Friendly, professional, and guest-focused attitude.
- Ability to work flexible schedules, including evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds.
- Ability to stand and walk for extended periods.
- Knowledge of Williamsburg and New York City attractions, restaurants, and transportation is a plus.
- Reliable, punctual, and able to work independently as well as part of a team.
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
