Position Title: Desktop Support Specialist
Company Overview:
Founded in 2001, AEIO is a full-service program management firm. Our team is comprised of talented and knowledgeable employees with program management planning, association management, human resources management, marketing, finance, and technology experience. Our talented experts can provide creative solutions for any situation. We understand that our success is directly related to the success of our clients.
Job Summary:
The experienced Desktop Support Specialist is responsible for providing support for Field Engineers and troubleshooting issues affecting multiple types of endpoint computing devices in a Hospital
Environment. The Desktop Specialist will be the day-to-day focal point for Desktop related support being provided.
Responsibilities and Duties:
- Represent the Desktop Support team on most application projects (new and upgrade)
- Software and operating system deployments utilizing automation and manual processes.
- Deployment of desktop related hardware and software
- Support of all desktops, laptops, and mobile devices
- Assist with the support of virtual desktops and software, VOIP devices and other related equipment.
- Other duties as assigned.
Required Skills/Abilities:
- Strong technical, analytical, and problem-solving skills
- Specialized skills and knowledge in areas of Microsoft Windows operating systems.
- Specialized skills and knowledge of Microsoft Office products
- Solid working knowledge of network protocols and topologies
- Well-developed communication, organizational, and customer relations skills
- The ability to work independently and in a team environment
Education and Experience:
- Minimum 5 years of relevant experience
- A+, MCSE, or related certification highly preferred
- Minimum 3 years supporting windows 10 or 11
- Knowledge of standard desktop procedures and policies in an enterprise environment
- Experience with software distribution, imaging, and networking highly preferred
- Experience working in a hospital highly preferred
Additional Requirements:
- Must be legally eligible to work in the US.
- Must be able to pass a background check.
Aeio, LLC is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Commented [FS1]:
The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Work Location: In person
