Location: Owings, MD
Department: New Unit Sales
Position Summary
Kelly Generator & Equipment is seeking a highly organized and customer-focused Sales Project Coordinator to support our New Unit Sales team. This position serves as the primary coordinator for commercial and industrial Generac generator sales projects after a customer purchase order has been received, ensuring projects move efficiently from order entry through delivery, startup, and closeout.
The ideal candidate is detail-oriented, thrives in a fast-paced environment, enjoys working with multiple departments, and takes pride in delivering an exceptional customer experience.
Essential Responsibilities
Project Coordination
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Serve as the internal project coordinator after receipt of customer purchase orders.
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Act as the liaison between customers and Kelly Generator & Equipment throughout the project lifecycle.
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Coordinate project activities between Sales, Service, Purchasing, Logistics, Engineering, and Finance.
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Monitor project schedules and proactively communicate status updates to customers and internal stakeholders.
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Maintain accurate project documentation from project kickoff through completion.
Order Processing & Administration
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Process customer orders and verify order accuracy.
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Create and maintain project records within company systems.
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Manage purchase orders, proposals, pricing documentation, and project tracking.
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Coordinate customer credit applications, bonding documentation, and vendor requirements.
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Prepare and process project change orders.
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Maintain complete electronic project files and supporting documentation.
Project Execution
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Coordinate equipment releases and project scheduling.
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Order project-related materials once projects are released.
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Review and release tank drawings and customer submittals.
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Track customer approvals and ensure projects progress through required milestones.
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Coordinate generator startup scheduling with the Service Department.
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Assist in resolving project issues quickly while maintaining a positive customer experience.
Sales & Administrative Support
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Support the Sales Team with bid preparation, estimating assistance, and proposal coordination.
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Assist with expedited customer quotations when required.
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Maintain vendor applications and bid board registrations.
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Prepare recurring sales reports and project status updates.
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Provide administrative support to the Director of Sales and Sales Team.
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Cross-train with Purchasing and Logistics to support operational needs.
Qualifications
Required
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2–5 years of experience in project coordination, sales support, customer service, project administration, or a related role.
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Associate degree or equivalent combination of education and experience.
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Strong organizational and time management skills with the ability to manage multiple priorities.
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Excellent verbal and written communication skills.
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High attention to detail and commitment to accuracy.
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Proficiency with Microsoft Office (Excel, Outlook, Word).
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Experience working with CRM, ERP, or project management software.
Preferred
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Experience supporting commercial construction, industrial equipment, electrical, mechanical, or generator sales.
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Knowledge of purchase orders, project schedules, submittals, and change order processes.
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Experience working in a fast-paced, customer-focused environment.
What You'll Bring
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Exceptional customer service skills
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Strong organizational abilities
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Effective communication and collaboration
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Critical thinking and problem-solving skills
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Ability to manage competing priorities
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Initiative and accountability
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A positive, team-first attitude
Success in This Role
You'll be successful when you:
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Keep projects moving efficiently from order entry through completion.
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Deliver timely, accurate communication to customers and internal teams.
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Maintain organized and accurate project documentation.
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Build strong relationships with customers and cross-functional teams.
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Help create a seamless project experience that reflects Kelly Generator & Equipment's commitment to quality and service.
If you're an organized professional who enjoys coordinating projects, supporting a high-performing sales team, and providing outstanding customer service, we'd love to hear from you.
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