St. Anne's Credit Union has part time Operations Coordinator positions available.
FUNCTION:
Performs a variety of deposit related duties, including file maintenance review for the department and basic support of e-commerce members.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
1. eStatements, Online Banking, Mobile Banking, Bill Pay, Zelle, Transfer Now, Secure Now, Credit Console
a. Assist members and answer questions with certain features
b. Unlocking accounts and resetting passwords
c. Review any reports related to these duties.
2. Perform department research requests and maintain research request file.
3. Perform verifications of deposits and credit ratings for in-house and outside vendors.
4. Basic account maintenance ex: Sweeps, Opt in Opt outs
5. Assist members with account problems including statement reconciliation, stop payments, etc. Verify and process new /existing check orders.
6. Process and reverse applicable fees, ex: check copies, return check fees, and research fees.
7. Assists with the timely and accurate resolution of Regulation E disputes.
8. Review negative balance accounts. Mail out negative balance letters to members and update accounts accordingly. Report any delinquent accounts to EFunds. Must maintain accurate updated files.
9. Review processed bonds for accuracy.
10. Review and process Mobile and ATM deposits.
11. General office duties, such as typing and filing, and providing assistance with day-to-day operations, such as transaction posting, negative share maintenance, etc.
We are proud to be an Equal Opportunity Employer
Job Type: Full-time
Pay: $18.50 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- customer service: 1 year (Preferred)
- Banking: 1 year (Preferred)
Work Location: In person
