The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.
Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.
A Bachelors Degree related to mental Health and lived experience is required.
Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey. Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).
License: must hold a state issued driver's license.
Full time, Second shift, M-F, 10a-6p; alternating on-call.
Salary based on experience.
Excellent benefits.
EOE
