As a Room Attendant at Holiday Inn Express of Greenville, NC you will be responsible for maintaining the cleanliness and orderliness of guest rooms and common areas to ensure a comfortable and pleasant experience for our guests. You will work efficiently and professionally to uphold the high standards of the hotel.
Key Responsibilities:
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Room Cleaning: Clean and sanitize guest rooms according to hotel standards, including making beds, dusting, vacuuming, and cleaning bathrooms.
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Guest Supplies: Replenish guest supplies, such as toiletries, coffee, and towels, ensuring that each room is well-stocked and prepared for the next guest.
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Inspection: Inspect rooms for any maintenance issues or damage and report these to the appropriate department for prompt resolution.
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Safety and Hygiene: Adhere to all safety and sanitation policies to ensure a clean and safe environment for both guests and staff.
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Guest Requests: Respond to guest requests for additional items or services in a courteous and timely manner.
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Laundry: Manage and handle linens and laundry efficiently, ensuring that all items are clean, fresh, and ready for use.
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Supplies Management: Keep track of cleaning supplies and report low inventory levels to the supervisor to ensure timely restocking.
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Team Coordination: Communicate effectively with other team members and departments to ensure a seamless guest experience.
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Compliance: Follow hotel policies and procedures, including those related to safety and security, to maintain the hotel's reputation and guest satisfaction.
Qualifications:
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Experience: Previous experience in a housekeeping or cleaning role is preferred but not required.
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Skills: Ability to work independently and efficiently with minimal supervision. Strong attention to detail and organizational skills.
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Attributes: Positive attitude, strong work ethic, and the ability to handle multiple tasks in a fast-paced environment. Good communication skills and a commitment to providing excellent guest service.
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Education: High school diploma or equivalent preferred.
Physical Requirements:
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Ability to stand, walk, and bend for extended periods.
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Ability to lift and carry items up to [25] pounds as needed.
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Ability to perform repetitive motions, such as vacuuming and dusting.
Work Schedule:
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Availability to work flexible hours, including weekends and holidays, is required.
Benefits:
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Competitive hourly wage.
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Opportunities for career growth and development.
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Employee discounts on hotel stays and dining.
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Health, dental, and vision insurance (for full-time employees).
