SUMMARY: This position is Medical Services staff position reporting to the Nurse Manager. This person is responsible for providing supervised health services, record keeping for compliance with third-party payers, and client assistance as directed by the Nurse Manager.
QUALIFICATIONS/DEGREE: Must have graduated from a two year clinical program with a Certified Medical Assistant(CMA) and an Associate’s Degree. At least two year’s experience in a medical office setting is preferred.
COMPETENCIES:
1. Able to document services and activities
2. Can ascertain client complaints
3. Can identify and report sentinel events and ethical violations
4. Able to accurately explain treatment strategies
5. Can describe duties and limitations of a medical assistant
6. Can analyze information and draw reasonable conclusions
SUPERVISED BY: Nurse Manager
RESPONSIBILITIES:
1. Under the supervision of a physician, performs medical assistance procedures including medication education and management; somatic treatment; dispensing and administering prescribed medications; monitoring medication side effects; constructing medical charts; giving injections; and case management services.
2. Escorts patients to exam room; interviews patients; measures vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
3. Give instructions to patients as instructed by physician.
4. Ensures all related reports and information are available in patients’ medical records prior to their appointments.
5. Maintains adequate medical supplies, instruments, and sterilization products.
6. Takes telephone messages and provides feedback and answers to patients, physicians, pharmacies.
7. Triages and processes messages from patients and front office staff to physicians and medical staff.
8. Provides consultation with the attending physicians; assists patient with access to other treatment resources; and serves as liaison with the medical community as directed by the physician.
9. Performs necessary record keeping functions.
10. Fully ensures timely, thorough, and accurate submission of required paper and electronic record of clients medicine training and support.
11. Enrolls clients in third party payer sources as directed or required by regulation.
12. Complies with the Swanson Center Code of Conduct and the Swanson Center Code of Ethics.
13. Performs other duties as assigned by the Nurse Manager.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LANGUAGE SKILLS:
Ability to read, analyze, and interpret human service periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, clinical records, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts such as percentages, mean, mode and median, ability to draw and interpret bar graphs.
REASONING ABILITY:
Ability to define problems, collect data, establish facts, and draw valid conclusions.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, type on a computer keyboard, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee occasionally may lift or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, an employee will be located indoors in an office setting with adequate lighting and a controlled climate.
OSHA CATEGORY:
This position performs tasks that may involve exposure to blood, body fluids, or tissues, and employment may require responding to unplanned health emergencies.
COMMENTS:
This description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management retains the right to add or change the duties at any time.
Job Type: Full-time
Pay: $15.38 - $19.71 per hour
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Health insurance
- Life insurance
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical Assisting: 2 years (Required)
License/Certification:
- Certified Medical Assistant (Preferred)
- Driver's License (Preferred)
Work Location: In person
