Department: Customer Success
Reports to: EDI Project and Support Team Lead
IDEA is the electrical industry’s software leader producing solutions that facilitate the exchange of complete, high-quality, commercial-grade transactional and eCommerce content, as well as an array of analytical tools via a SaaS engagement. IDEA serves the hardgoods supply chain with solutions for manufacturers, distributors, manufacturer agencies and contractors.
IDEA’s SaaS solutions include the following:
- IDEA Data Whispers – a sales enablement solution that provides real-time data analytics insights to increase sales, and an executive customer data access tool.
- IDEA X-Check for Manufacturers – a cross-reference platform with end-user interface for internal use as well as customer access.
- IDEA Connector – an industry product information platform which receives, validates, stores, secures and syndicates both transactional and eCommerce enhanced data/product content.
- IDEA Exchange – a Value-Added Network (VAN) which enables electronic data to be passed between companies in a competitive, cost-efficient manner.
