Wolters Kluwer CT corp. provides compliance solutions, registered agent and entity management services to support customers throughout their life cycle.
As the Manager, Business Analysis, Reporting, you are responsible for leading a team of analysts and for establishing, governing, and evolving enterprise reporting capabilities that support leaders across Service, Fulfillment, Product, Segment, and Operational Excellence. This role owns reporting governance, standards, frameworks, and infrastructure to ensure consistent, high-quality, and trusted reporting. You will lead and develop a team of reporting analysts, enabling scalable reporting delivery, advancing analytical maturity, and strengthening data-driven decision-making across the organization.
In this role, you will report to the Associate Director, Business Analysis and work from the local office with a hybrid schedule (2 days in office, 3 days remotely).
Essential Duties and Responsibilities:
Reporting Strategy, Framework & Infrastructure
Establish standards for report design, metric definitions, visualization, documentation, and lifecycle management.
Oversee the design, development, and optimization of Power BI dashboards, scorecards, and automated reporting solutions.
Evaluate and guide the use of AI, agentic AI, and advanced analytics to enhance insights, forecasting, and decision support.
Reporting Governance, Quality Standards
Own reporting governance processes including intake, prioritization, standards enforcement, and version control.
Establish and monitor reporting quality controls to ensure accuracy, consistency, reliability, and auditability of all reporting assets.
Define and enforce standardized definitions, naming conventions, templates, and documentation practices.
Analytics, Insights & Operational Excellence Measurement
Guide the team in analyzing operational, financial, customer, and workflow data to identify trends, risks, and improvement opportunities.
Oversee measurement of Operational Excellence initiatives by ensuring consistent KPI frameworks for productivity, quality, turnaround time, customer satisfaction, and cost-to-serve.
Team Leadership & Capability Development
Lead, coach, and develop a team of reporting analysts, building skills across reporting design, analytics, automation, and business partnerships.
Job Qualifications:
Education & Certifications:
Microsoft Office Suite (MS Teams, Word, Excel, PowerPoint, Outlook).
Other Knowledge, Skills or Abilities:
Technical Skills: Deep understanding of enterprise reporting tools, visualization best practices, metric management, and reporting architecture.
Analytical and Problem-Solving: Strong analytical and critical thinking skills with the ability to interpret data, identify root causes, and develop actionable solutions with proficiency in Excel, Power BI, analytics and workflow tools.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Compensation:
$107,500.00 - $188,400.00 USD
This role is eligible for Bonus.
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.
