Reports to: Food & Beverage Managers
Classification: Part-time, Non-Exempt
Job Summary (Essential Functions)
Provide food and beverage service to club members and guests.
Job Tasks/Duties Regularly Performed
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Sets up side station and performs assigned side (prep) work.
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Provides immediate attention to all members and guests upon seating.
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Makes sure that children are in the appropriate type of seat and are safe and secure.
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Distributes food and wine menus; answers questions.
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Fills glasses with ice water and suggests menu items.
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Ensure that the correct account numbers and names are given for billing.
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Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
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Places orders with kitchen; informs cooks about any special cooking instructions.
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Assembles food on tray; procures items from each station as necessary.
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Serves meals; places dishes by courses in front of each person.
- Operates espresso machine and prepares coffee drinks for members as ordered.
- Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
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Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
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Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
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Verifies accuracy of prices, state and federal taxes, and other charges on all checks.
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Presents the bill.
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Keeps dining room and bus station areas clean.
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Clears, cleans and resets tables that have been vacated.
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Advises supervisor of any complaints as soon as they occur.
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Performs clean-up and closing duties as assigned by manager.
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Attends pre-meal meetings as requested by the Dining Room Manager.
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Thanks members by name and guests; invites them to return.
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May perform tableside food preparation including carving meats, boning fish and fowl, preparing flaming dishes and desserts.
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May present, open and pour wine or mix and serve various alcoholic drinks.
- May be requested to assist in other areas of food and beverage service including: BBQ station, banquet setup and service, service on the terrace, washing dishes, packaging food for take-out, etc.
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May be required to train other food servers.
- Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
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Performs other appropriate duties assigned by Dining Room Manager.
Licenses and Special Requirements
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Food safety certification.
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Of legal age to serve alcoholic beverages.
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Alcoholic beverage certification.
Physical/Mental Demands and Work Environment
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Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch
and twist or reach. -
Push, pull or lift up to 50 pounds.
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Continuous repetitive motions.
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Problem solving.
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Communicating with the public.
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Frequent exposure to hot, sunny, humid, cold or rainy conditions.
Education and/or Experience Preferred
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High School diploma or GED
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Two years of comparable wait service experience preferred.
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The ability to read, write and execute basic math skills.
Job Knowledge, Core Competencies and Expectations
- Greet and acknowledge members and guests.
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Is knowledgeable about the menu, buffet and wine list.
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Ability to time the service of each course.
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Learns members’ names and their special preferences.
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Knowledge of wines and spirits.
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Demonstrate an understanding of food, food ingredients, food preparation methods, proper food storage, sanitation requirements and basic bar terminology.
- Knowledge of sales techniques.
- Knowledge of applicable liquor and smoking laws.
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Ability to determine signs of intoxication.
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Ability to use equipment including: toaster, coffee maker and drink dispenser.
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Effective communication skills (written and oral), strong interpersonal and customer service skills.
- Basic math skills and ability to operate: calculator and/or point of sale system.
- Knowledge of safety procedures and ability to perform required role during emergency situations.
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Regular, timely and predictable attendance
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Paycom Competence
