Become an Employee Engagement Manager with GardaWorld!
As an Employee Engagement Manager at GardaWorld, you are responsible for ensuring a seamless onboarding process and maintaining high levels of employee satisfaction and retention by building strong relationships with employees, and enhancing the overall employee experience through effective communication, continuous support and recognizing top performers.
What’s in it for You
Competitive Salary: $70,000.00 / year
Work Site Location: Roseville, MN
Set Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require long hours and occasional weekend work.
Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
Career Growth: Career growth opportunities at GardaWorld
Travel: Travel expectations vary by branch, with daily visits to client sites within the market.
Your Responsibilities
Be a subject matter expert of all client specific requirements and information for current open positions based on utilization of Client Profile Form (CPF) and Open Position List (OPL)
CPR Certification Training, Ohio PSGS Licensing, and other client-specific compliance requirements
Actively participate in discussions related to open roles and gain a clear understanding of specific requirements with members of Operation, HR, and TA teams
Build excellent relationships with internal / external candidates, using superior communication and customer service skills to provide positive and engaging experiences
Extend Job offers and review CPF with candidate to ensure candidate understanding of expectations for success
Champion the Red-Carpet Client Profile Forms, providing upkeep to ensure the forms are maintained and current
Ensure employee logistics have been completed to include uniform, CPF, and schedule
Build and Foster meaningful relationships with new hires and existing employees
Execute and coordinate first 90-day talent touchpoints to include New hire call within 48 hours, 30-day survey call, 60-day email, and 90-day survey call to enhance the employee experience throughout the employee life cycle
Track and analyze all employee communications, engagement activities, concerns, and work to resolve with applicable member of Operations
Handles all matters with confidentiality and professionalism
Must be available to take calls after regular business hours
Must be available to attend weekly after business hour site visits with new security officers
Maintain accurate records regarding effective communication with newly assigned officers
Your Qualifications:
Bachelor’s degree in Business Related field is requested
Authorized to work in the United States
Able to pass an extensive screening process
Proficient in Microsoft Office suite of products (Word, Excel, Outlook)
Passion to live and impart the core values of GardaWorld Security
Human Resources or management experience in a multi-site, high volume, tactically focused organization is desirable
Experience in a service environment is a plus
Must be at least 21 years of age or older as required by applicable law or contractual requirements
Add additional qualifications as needed/required.
Your Skills and Competencies:
Competencies:
Hands-on Approach
Business Acumen
Problem Solving
Communication
Consultation
Cultural Awareness
Leadership & Navigation
Relationship Management
Ethical Practice
Resilience
Ideal Skills, Characteristics, & Experiences:
Results and people-oriented, balancing business considerations
Process-driven mentality
Highly organized
Self-motivated with a high sense of urgency
Stable, progressive work history
Excellent communication skills
Acts with integrity
Resilient and adaptable
Competitive spirit
Ability to develop relationships at all levels
Willingness to get involved in all aspects of the business
GardaWorld: Make the World a Safer Place
In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. This could be more than a job - 26% of our corporate employees started as frontline workers.
GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.
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