JOB DESCRIPTION: HEAP Intake/Outreach Clerk
SUPERVISED BY: Utilities Assistance Manager
LOCATION: Modesto SALARY: $17.00 HR. Regular, Full Time, Benefits & 401(k)
Date Posted: July 31, 2026 Deadline to Apply:
Open Until Filled
EXAMPLE OF DUTIES
1. Perform intake, requesting information for eligibility assessment.
2. Complete all paperwork necessary to determine eligibility.
3. Data entry and processing of all paperwork to provide services to clients on a timely basis.
4. Know and maintain eligibility criteria.
5. Coordinate with administrative staff involved in verifying eligibility.
6. Provide customer service and program information to prospective clients via telephone or walkins.
7. Assist clients as needed with referrals to other agencies and services.
8. Community outreach as necessary.
9. Educational presentations on energy utilization.
10.Other duties as assigned. REQUIREMENTS 1. HS diploma/GED 2. Communication skills, verbal/written 3. Data entry skills PREFERRED/HELPFUL 1. Bilingual English/Spanish/other languages preferred. 2. Knowledge of low-income community and needs. 3. Experience with and/or knowledge of programs/services available to low-income community. 4. Awareness/sensitivity of diverse cultures. A resume must be received to be considered for employment with CVOC. It is helpful to include your email address on your resume. EOE/At Will Employer.
Pay: From $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
