Overview
We are seeking a dedicated and experienced Shift Leader to join our team in a fast-paced food service environment. The Shift Leader will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing staff effectively. This role requires strong leadership skills and a passion for the food industry, as well as the ability to maintain high standards of food safety and quality.
Duties
- Supervise and coordinate activities of team members during shifts to ensure smooth operations.
- Oversee food preparation and cooking processes to maintain quality standards.
- Manage inventory control, including ordering supplies and minimizing waste.
- Handle cash transactions accurately using Micros POS.
- Train, develop, and mentor staff to enhance their skills and performance.
- Ensure compliance with food safety regulations and company policies.
- Provide excellent customer service by addressing guest inquiries and resolving issues promptly.
- Assist in budgeting and financial management for the shift.
- Maintain cleanliness and organization of the kitchen and dining areas.
Skills
- Proven experience in food preparation, cooking, and food handling within quick service or fast food restaurants.
- Strong background in restaurant management, including supervising experience in a culinary environment.
- Familiarity with inventory control processes and cash handling procedures.
- Excellent customer service skills with a focus on hospitality management.
- Leadership qualities with the ability to motivate and manage a diverse team effectively.
- Knowledge of food safety standards and regulations.
- Experience in training & development of staff members to enhance team performance.
- Ability to work efficiently under pressure while maintaining high-quality standards in food production.
- Previous experience in fine dining, casual dining, banquet services, or catering is a plus.
- Proficiency in using restaurant management software (Micros POS) is advantageous. Join us as we strive to create memorable dining experiences while fostering a positive work environment for our team!
Pay: $10.00 - $11.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
