Please do not call.
We are looking to hire 1 Full Time Courtesy Gatehouse Attendant .
The shifts we are looking to cover are Sunday through Friday 10pm-6am. The first shift of the week would start at 10p on Sunday and the last shift of the week would end on Friday at 6am.
More details are below but the general gist is that you call a resident when a guest arrives to get the ok and then let the guest in. You keep a log of guests. You help people who have been locked out. Eyeball a maintenance problem so the technician knows what they are coming in to. For the most part you are sitting there greeting people.
Basic Responsibilities:
- Greet all residents, future residents, and internal team members in a professional and consistently positive manner.
- Keep a high level of service in mind with every task while resolving conflict to benefit all concerned parties.
- Promote positive resident relations.
- Respect the boundaries of confidentiality, fair housing, laws and safety.
Basic Duties:
- Follow standard gatehouse procedures.
- Orient oneself with the property and surroundings.
- Answer telephone and provide exceptional service.
- Keep proper logs of visitors.
- Call residents to gain guest approval.
- Accept maintenance requests.
- Respond to minor maintenance issues (plunge toilet, flip breaker, etc...)
- Assist people who have been locked out.
- Ideal Candidates Must Possess:
*
- Strong interpersonal and communication skills: verbal, listening, and written.
- Strong organizational skills.
- Projection of a professional image by following dress code and appearance standards as set forth by the community.
- Reliable transportation
- A positive, upbeat attitude
- Excellent telephone skills
- Strong multi-tasking capabilities, flexibility, and adaptability
Physical Demands of the Job:
- Frequent hand motion with answering and dialing phones.
- Frequent standing for short amounts of time to perform various gatehouse duties.
- Occasional walking to perform lock-outs, assist residents, or other duties as assigned.
- Frequent sitting for long periods of time at desk or workstation.
- Minimal squatting or bending to perform various office duties as assigned.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
License/Certification:
- Driver's License (Preferred)
Work Location: In person
