About the Role
We are a rapidly growing commercial LED & energy‑efficiency company seeking a bilingual (English/Korean) Operations & Sales Support Specialist.
This role supports our outbound sales pipeline, coordinates installation schedules, and ensures smooth communication between customers, remote SDRs, and on‑site engineering teams.
Key Responsibilities
Customer Communication (English/Korean)
- Professional email/phone communication with building owners, property managers, churches, and schools
- Pre‑ and post‑project follow-ups to maintain strong customer relationships
Operations & Scheduling Support
- Coordinate installation schedules with engineering teams
- Confirm materials delivery and project timelines
- Assist with required documents (utility bills, building plans, rebate forms)
- Provide occasional support during evening/weekend project coordination
Sales Pipeline Support
- Organize inbound leads from remote SDRs
- Update Trello boards and track project lifecycle
- Support internal telemarketing team with accurate lead information
- Assist with proposals, quotes, and basic sales documentation
Work Schedule
- Monday–Friday, 8:00 AM – 4:30 PM
- 30‑minute unpaid lunch break
- Occasional flexibility required for evening/weekend project coordination
Compensation & Benefits
- Base Salary: $42,000 per year
- Potential Income (Base + Commission): $50,000 – $70,000 per year
- Health insurance
- 401(k) with company support
Ideal Candidate
- Strong bilingual communication (English/Korean)
- Highly organized and detail‑oriented
- Comfortable in fast‑paced operational environments
- Positive attitude and willingness to learn
- Experience in operations, scheduling, or customer support preferred
How to Apply
Please submit your resume and a short introduction highlighting your bilingual background and relevant experience.
Pay: $20.00 - $31.03 per hour
Benefits:
Work Location: In person
