Job Summary
LAMP is seeking a motivated and compassionate Housing Navigator to assist individuals and families experiencing homelessness in securing and maintaining permanent housing. The Housing Navigator serves as a bridge between clients, landlords, property managers, and community resources, helping clients overcome barriers to housing stability.
This position requires strong organizational skills, relationship-building abilities, problem-solving skills, and a commitment to serving vulnerable populations.
Essential Duties and ResponsibilitiesHousing Search and Placement
- Assist clients in locating safe, affordable, and appropriate housing.
- Conduct housing assessments and develop individualized housing plans.
- Maintain a current inventory of available rental units and housing resources.
- Assist clients with housing applications, lease agreements, and move-in processes.
- Coordinate housing inspections and required documentation.
Landlord and Community Relations
- Develop and maintain positive relationships with landlords, property managers, and housing providers.
- Recruit new landlords willing to work with program participants.
- Serve as a liaison between clients and landlords to resolve concerns and prevent housing loss.
- Conduct outreach to identify additional housing opportunities throughout the community.
Client Support
- Educate clients on tenant rights and responsibilities.
- Assist clients with budgeting, housing readiness, and maintaining housing stability.
- Coordinate referrals to employment, healthcare, behavioral health, and supportive services.
- Provide ongoing support and follow-up after housing placement.
Documentation and Compliance
- Maintain accurate client records and case notes.
- Track housing outcomes and program performance measures.
- Ensure compliance with funding requirements and program regulations.
- Complete reports and documentation in a timely manner.
Collaboration
- Work closely with case managers, shelter staff, Coordinated Entry partners, landlords, and community agencies.
- Participate in case staffing meetings and community planning efforts.
- Represent LAMP professionally within the community.
QualificationsRequired
- Associate's Degree in Human Services, Social Work, Business, Public Administration, or related field; equivalent experience may be considered.
- Valid driver's license and reliable transportation.
- Proficiency with Microsoft Office, email, and database systems.
- Strong communication and organizational skills.
- Ability to manage multiple priorities and deadlines.
Preferred
- Bachelor's Degree in Human Services, Social Work, Public Administration, or related field.
- Experience working in homelessness services, housing programs, property management, social services, or community development.
- Knowledge of landlord-tenant relations and housing resources.
- Experience with HMIS, Coordinated Entry, Rapid Re-Housing, ESG, HOME-ARP, or HUD-funded programs.
Physical Requirements
- Ability to travel throughout the service area.
- Ability to conduct home visits and housing inspections.
- Ability to occasionally lift up to 25 pounds.
Pay: $18.00 - $20.00 per hour
Application Question(s):
- 1. Do you possess a valid driver's license and reliable transportation?
2. Are you able to travel throughout LAMP's service area to meet with clients, landlords, and community partners?
3. Can you pass a criminal background check?
4. Do you have at least one year of experience in social services, case management, housing services, property management, customer service, or a related field?
5. Are you comfortable using Microsoft Office, email, and web-based databases to document client services and maintain records?
How many years of experience do you have working with vulnerable populations?
How many years of experience do you have in housing, case management, social services, or property management?
Work Location: In person
