Overview:
Location: Drybar Perrysburg
The Manager owns the day-to-day performance of the shop, including team leadership, scheduling, hiring, and client experience. This is a hands-on, floor-based role responsible for building a reliable team, driving membership sales, and ensuring the shop runs efficiently and consistently at a high standard.
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$21/hour base pay
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Commission on memberships sold
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In-Shop Schedule:
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Tuesday: 1-7 PM
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Wednesday: 1-7 PM
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Thursday: 7-1 PM
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Friday: 7-1 PM
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Saturday: 8-2 PM
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Additional Hours (up to 5 hours/week):
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Allocated for administrative responsibilities including scheduling, hiring, team communication, and training
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These hours may be completed off-site as needed
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Total expected work week: up to 40 hours
Team Leadership, Hiring & Training
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Hire, onboard, and train all front desk support staff
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Lead ongoing coaching and development of both front desk and stylists flow
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Set clear expectations for performance, behavior, and client interaction
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Address performance issues directly and consistently
Scheduling Ownership
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Create and manage schedules for stylists and front desk support
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Ensure proper coverage based on demand and business needs
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Adjust schedules proactively to maximize productivity and client flow
Operations Management
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Oversee daily shop operations to ensure efficiency and consistency
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Maintain brand standards across service, cleanliness, and presentation
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Manage inventory, ordering, and supply levels
Client Experience
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Ensure a consistent, elevated client experience
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Step in on the floor to support team and service flow when needed
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Resolve client concerns quickly and professionally
Sales & Performance
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Drive membership sales and overall revenue
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Coach team on client communication and conversion
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Track add-on services and memberships sold on a weekly basis
Administrative Oversight
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Manage labor hours in alignment with business needs
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Maintain compliance with company policies
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Proven ability to manage scheduling and team coverage effectively
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Experience hiring, training, and developing staff
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Strong sales mindset and accountability to performance
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Organized, direct, and solution-oriented
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Availability aligned with required schedule
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Schedules are tight, efficient, and fully staffed
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Front desk team is trained, confident, and consistent
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Membership sales are growing
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The shop runs smoothly without constant oversight
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Clients return because the experience is reliable every time
