Office Lead
Job Summary
We are seeking a motivated, organized, and professional Office Lead to oversee daily office operations while supporting the growth and development of our sales team. This position combines leadership, recruiting, training, customer service, and administrative responsibilities. The ideal candidate is a self-starter who enjoys coaching others, managing multiple priorities, and helping a team achieve its goals.
Responsibilities
- Lead and support a team of sales representatives.
- Recruit, interview, and onboard new team members.
- Conduct new hire orientation and ongoing training sessions.
- Coach employees on communication, customer service, and sales techniques.
- Schedule appointments, meetings, and team training events.
- Monitor team performance and provide constructive feedback.
- Assist with daily office operations and administrative tasks.
- Maintain accurate client and employee records.
- Ensure company policies and compliance standards are followed.
- Develop strategies to improve office productivity and team performance.
- Build and maintain strong relationships with clients and business partners.
- Prepare reports and communicate office performance to management.
- Foster a positive, professional, and goal-oriented work environment.
Qualifications
- Previous leadership, management, sales, or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Comfortable leading presentations and training groups.
- Ability to motivate, coach, and develop others.
- Professional appearance and attitude.
- Basic computer skills, including Microsoft Office and Google Workspace.
- High school diploma or GED required; college education is a plus.
Preferred Skills
- Leadership and team development
- Recruiting and interviewing
- Public speaking and presentation skills
- Problem-solving and decision-making
- Relationship building
- Goal setting and performance management
- Administrative and office management
- Customer service excellence
Benefits
- Performance-based bonuses
- Leadership development and management training
- Advancement opportunities based on performance
- Flexible scheduling options
- Positive and supportive team environment
- Ongoing professional development
Ideal Candidate
The ideal candidate enjoys mentoring others, building high-performing teams, and creating an organized, productive office environment. They are driven, dependable, and committed to helping both employees and clients succeed while contributing to the continued growth of the organization.
Pay: Up to $500,000.00 per year
Benefits:
- Flexible schedule
- Referral program
Work Location: Hybrid remote in Covington, KY 41011
