Account Manager - Temporary
Position Summary
The Temporary Construction Security Manager (Account Manager) is responsible for overseeing all construction security operations in San Antonio, including TX11 and TX21. This role serves as the primary operational lead for all temporary construction security services and is responsible for ensuring proper staffing, operational execution, client support, scheduling coordination, compliance, and communication across all assigned construction operations. The Temporary Construction Security Manager will partner closely with the General Manager, Account Managers, and Human Resources Business Partner to support operational goals, staffing initiatives, and client expectations.
Duties and Responsibilities
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Oversee day-to-day construction security operations across all locations in San Antonio
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Serve as the primary operational point of contact for all construction-related security matters
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Ensure staffing levels are maintained to meet all client coverage requirements
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Coordinate scheduling coverage, call-offs, overtime, and staffing adjustments as needed
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Recruit, interview, onboard, and support security personnel to meet operational demands
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Partner with Account Managers, Site Supervisors, and leadership to ensure operational consistency across all sites
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Execute operational procedures and training while ensuring compliance with company standards and client expectations
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Maintain regular communication with client representatives regarding operational updates, concerns, and support needs
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Ensure all officers maintain compliance with PPE requirements, uniform standards, and post expectations
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Monitor operational readiness and proactively identify staffing or operational risks
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Conduct site visits, inspections, and operational audits to ensure quality and compliance
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Train, coach, evaluate, and document employee performance
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Issue corrective action and disciplinary documentation when necessary
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Prepare reports, respond to operational inquiries, and maintain proper documentation
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Ensure compliance with all governmental regulations, company policies, and client procedures
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Follow and enforce all safety procedures and immediately report unsafe conditions or hazards
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Assist with startup planning, operational deployments, and rapid staffing initiatives
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Perform additional duties as assigned based on operational or client needs
Other Duties and Responsibilities
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Maintain strong communication with leadership, site management, and operational teams
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Remain flexible and responsive to evolving startup timelines and operational changes
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Demonstrate sound decision-making during high-stress or rapidly changing situations
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Support implementation of company initiatives, operational programs, and staffing strategies
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Demonstrate professionalism, urgency, and accountability in all communications and operational actions
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Work collaboratively with HR and leadership to support employee relations and staffing initiatives
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Utilize proper body mechanics and maintain safe working practices while performing duties
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Prosegur is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, or any other protected status.
