VP, Application Delivery & Platform Enablement
(Serving as Chief Security Officer for CareDirector USA)
Location: Remote (Must be US based in OH, IN, KY, WI, WA, VA, UT or TX. Sponsorship not available.)
Job Type: Full-Time, Exempt
Compensation: $159,000–$198,000 base salary
Build What Matters. Scale What Serves. Secure What Enables.
At CareDirector USA (CD USA), you’ll lead application delivery for a statewide Medicaid care management platform, building delivery infrastructure, processes, and systems from the ground up. This role is for a hands-on technology leader who drives product delivery, scales applications, and enables secure, reliable technology in a regulated healthcare environment.
Job Summary
CareDirector USA (CD USA), an Area Agency on Aging–owned joint venture supporting Ohio’s Medicaid service delivery system, is seeking a hands-on delivery leader who also serves as the organization’s Chief Security Officer.
This is a builder role for a doer-leader who thrives in growth environments, someone who can design delivery infrastructure, lead application development and deployment, and scale platforms, while owning security and regulatory outcomes. Security is a core accountability of this role, but application delivery, development, and platform enablement are the primary day-to-day focus.
You’ll partner closely with the CEO, engineering team, and statewide partners to ensure CD USA delivers reliable, secure, and mission-critical technology at scale.
Responsibilities
Application Delivery & Product Execution (Primary Focus)
Own end-to-end application delivery for a statewide Medicaid care management platform
Build delivery infrastructure from scratch, including governance, planning cadences, prioritization, and release practices
Lead application delivery across the full product and application lifecycle
Improve delivery predictability, quality, and execution across internal teams and vendors
Translate strategy into operational execution and measurable outcomes
Align scope and priorities across AAAs, Managed Care Organizations, state agencies, and partners
Platform & Engineering Enablement
Support modern application development and DevOps-aligned workflows
Establish scalable engineering and platform standards that enable speed and quality
Support API-driven integrations and platform growth across statewide partners
Strengthen deployment, observability, rollback, and operational readiness practices
Security, Privacy & Compliance (Executive Accountability)
Serve as the designated Chief Security Officer for CD USA
Own the organization’s security posture, privacy program, and risk management strategy
Ensure applications operate within regulated healthcare requirements (e.g., HIPAA-aligned environments)
Maintain audit-ready posture as the platform scales
Lead incident response readiness, vendor risk management, and access controls
Balance delivery priorities with security and risk considerations through pragmatic decision-making
Reliability & Operational Excellence
Define and manage service-level objectives for availability, performance, and service quality
Lead incident response and post-incident learning with a blameless mindset
Build reliable systems that scale with increased usage and integrations
Leadership & Stakeholder Stewardship
Lead as both a strategist and a hands-on operator
Communicate clearly with technical and non-technical stakeholders
Model accountability, transparency, and mission-driven decision-making
Partner closely with the CEO, founding engineers, and COA leadership
Qualifications
Required
10+ years in application delivery, product development, engineering operations, or technology leadership
Proven experience building delivery systems, processes, and governance from scratch
Strong background in modern application development and platform delivery
Experience operating in regulated, complex, or public-sector environments
Ability to move fluidly between strategy and hands-on execution
Preferred
Healthcare, Medicaid, managed care, or health-adjacent technology experience
Familiarity with healthcare security and compliance frameworks (e.g., HIPAA, SOC 2, HITRUST, NIST-aligned controls)
Experience balancing application delivery with risk management
Security or risk certifications (e.g., CISSP, CISM, HCISPP)
What Success Looks Like
Application Delivery & Platform
Application delivery cadence is predictable, scalable, and outcome-driven
Product roadmaps translate into delivered, adopted capabilities
Statewide partners trust CD USA’s ability to execute and deliver value
Reliability
Security & Compliance
Security and privacy risks are clearly owned and proactively managed
The organization maintains audit-ready posture with no regulatory surprises
Security enables delivery rather than slowing it down
Why Join CareDirector/COA?
Benefits That Support Your Life and Purpose
Remote work within eligible states for flexibility and autonomy
Pension plan with a 6% annual employer contribution to support long-term financial security
Generous paid time off and 12 paid holidays to rest and recharge
Health, dental, and vision insurance for whole-person wellbeing
Professional development opportunities to grow as the organization grows
Pet insurance and employee assistance program, because your whole life matters
Ready to Build and Secure Technology That Serves Thousands?
If you’re a delivery-first technology leader who wants real ownership, real impact, and real purpose, apply today.
