Position Summary: Responsible as technical resource for customers and factories trouble shooting problems in the field and providing factory start-ups and generally works independently. All aspects of providing technical support and problem solving for customers, factories and outside sales personnel.
Position Responsibilities:
-
Provides start-ups and service for lighting control manufactures to including but not limited to:
-
Identify solutions to on-site technical issues involving lighting control systems
-
Provides control programming and testing in the field
-
Provides investigation and analysis in the field
-
Makes or directs installation corrections to solve problems
-
Other duties as assigned by manager
Essential Skills:
-
2-3 years’ experience on electrical or low voltage system
-
Knowledge of low voltage system and logic programming
-
Basic understanding of electrical power systems
-
Understanding of basic Networking principles
-
Ability to read and understand building and control drawings
-
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
-
Understanding the implications of new information for both current and future problem solving and decision making
-
Must have excellent communication skills both verbal and written
-
Must have the ability to multi-task and make decisions quickly
-
Must be able to travel extensively
-
Must possess a valid driver’s license, along with auto insurance meeting minimum requirement of 100/300k injury/accident coverage
-
Must be proficient on word, excel, and outlook
