Job Overview
This is a full time job and hours would range from 40-46 hours per week which would include every other Saturday once trained. As a Parts/Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. The ideal candidate will play a crucial role in ensuring that our customers receive the right parts for their RV needs. This position requires strong organizational skills, attention to detail, and a passion for customer service within a dealership environment. The advisor will assist in managing inventory, fulfilling orders, and providing expert advice on RV diagnostics.
Responsibilities
- What You'll Do:
- Determine specialized product needs and services by working directly with customers
- Suggest add-on sales to increase average transactions
- Provide price estimates for designated installations prior to scheduling appointments
- Keep customers apprised of work progress
What you’ll need to have for the role:
- A minimum of one year of service experience is preferred but not required
- Previous RV product or camping lifestyle is preferred
- Ability to work daily on a computer and perform internet searches as needed
- Excellent organization and follow up skills are required
- The ability to follow department procedures and policies
- Valid driver's license
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
- Prolonged periods of standing, stooping, crawling, and bending
In addition to competitive pay, we offer paid time off, matching 401(k), employee discounts and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical and life insurance!
Job Type: Full-time
Pay: $24.00 - $34.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
