Join the team at Saltwater Grille!
We are looking for an Experienced FINE DINING HOST to join our Team!
The Best view of Portland - while delivering outstanding service in this unique and dynamic setting where you can be your best self!
Saltwater Grille offers premiere waterfront dining & events in South Portland. Our Guests enjoy the view of Casco Bay from their seats inside or out! Our Guests take in the fresh ocean air & watch boats enter the harbor while they indulge with fresh lobster, oysters, & other seafood selections.
Our menu is carefully crafted by our talented & distinguished chefs to offer the highest quality, fresh seafood that Portland has to offer.
OVERVIEW
While working in our restaurant, associates can expect to interact with all guests and associates on a daily basis. They are the first point of interaction making an impression on our restaurant guests. They dictate and manage the flow of the entire restaurant and team.
DUTIES & RESPONSIBILITIES
- Manage service working with fellow associates to ensure all guest experiences are exceptional
- Manage the restaurant floor including greeting and seating all guests, providing any wheelchair access, highchairs, or boosters needed. Have knowledge of the table layout and know how to best accommodate all parties. Communicate guest requests with the serving team and management.
- Ensure menu knowledge, ToastTables, and ToastPOS system is accurate and familiar to associate.
- Ensure all guests Take-Out orders, requests, allergies, are accurate and input into ToastPOS in a timely manner. Suggestive sell popular and favorite items to guests, taking pride in our restaurant while pushing check averages higher. Communicate with the culinary team regarding any order or ticket specifications.
- Assist and communicate with fellow team members in the restaurant including servers, bartenders, bussers, and management during service keeping guest experience and needs as the priority. This includes bussing and resetting tables for maximum efficiency during high volume service times.
- Manage restaurant space including stocking supplies and relaying any guest feedback to management. Ensure space including deck, storage shelving, tables, chairs, and floor remain debris and dust free, clean, and sanitized. Ensure all high touched surfaces are disinfected daily.
- Manage all host and take-out inventory needs and communicate any low items to manager.
- Take responsibility for the restaurant cash drawer ensuring all cash handling and deposits are completed properly. Adhere to tip-out structure for all support staff.
- Manage daily tasks and side work with fellow associates while working the opening or closing shift.
QUALIFICATIONS
- Ease of conversation skills while interacting with guests and can share familiarity of Saltwater Grille with confidence.
- Strong teamwork and communication skills with fellow associates
- Diligent and efficient at time management and punctual for shifts.
- Basic knowledge and experience in guest services and customer service.
- Flexibility regarding positions and duties including ability to solve problems and adapt to circumstances.
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Application Question(s):
- Do you have a flexible schedule (i.e., weekends)
Experience:
- Upscale/casual Host: 1 year (Required)
Work Location: In person
