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Job Title
Strategic Communication Specialist III - Remote
Requisition Number
R7877 Strategic Communication Specialist III - Remote (Open)
Location
Arizona - Home Teleworkers
Additional Locations
Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}
Job Information
We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.
We are actively hiring for a Strategic Communication Specialist III - Remote!
Your Role:
The Strategic Communication Specialist III will partner with Mobilitas leaders, marketing, change management, and cross-functional stakeholders to support development and delivery of a differentiated company narrative that reflects our brand, products, and strategic priorities. This role works on communications challenges of diverse scope, requiring analysis of business priorities, audience needs, change impacts, performance data, and other identifiable factors to craft effective messaging, content strategies, and communication solutions. As part of a growing business, this position contributes to communications strategy and content creation—including creative and design execution, brand management, storytelling, change management communications, leadership preparation, and internal and external communication materials—with a focus on increasing awareness of the Mobilitas brand, supporting adoption, and enabling business growth.
Your Work:
Leverage insights, audience needs, and business context to develop stories aligned to Mobilitas priorities, brand, positioning, and change objectives.
Apply strong writing skills to craft clear, compelling, and audience-specific messages across internal, external, leadership, and change management communication channels.
Collaborate with internal and external partners to coordinate story collection, content development, review, production, and distribution.
Contribute to strategic communication plans, stakeholder communication plans, change communication plans, content strategies, and editorial calendars that support organizational objectives.
Use communication metrics, feedback, and adoption indicators to evaluate effectiveness and recommend practical improvements.
Develop and maintain a working understanding of Mobilitas business priorities, key business drivers, partners, audiences, and new and ongoing initiatives.
Contribute to communications objectives, measures, and success indicators; monitor progress against those metrics and recommend adjustments as needed.
Identify key messages and incorporate them consistently in communications supporting Mobilitas strategy, brand, business priorities, and change initiatives.
Support change management communications by translating change impacts, behavior expectations, timelines, benefits, risks, and next steps into clear, actionable messages for impacted audiences.
Collaborate with change management and project teams to develop partner communications, readiness materials, adoption messaging, FAQs, talking points, training support content, and reinforcement communications.
Required Experience, Education and Skills:
Bachelor’s degree or higher in Communications, Marketing, Journalism, Public Relations, or a related field, or an equivalent combination of education and experience required. A high school diploma is required.
4+ years of related professional experience with transferrable skills, and at least three years of professional communications experience are required.
Strong writing, editing, and storytelling skills, with the ability to tailor messages for specific audiences, channels, objectives, and change impacts.
Experience developing partner communications, change messaging, FAQs, talking points, readiness materials, training support content, or adoption reinforcement communications.
Strong presentation development skills, including PowerPoint expertise and the ability to translate complex information into concise, visually compelling materials.
Graphic design and visual communication experience, including tools such as Adobe Creative Suite, Canva, or similar design platforms.
Experience supporting brand management, marketing campaigns, social media content, campaign execution, trend monitoring, and performance reporting.
Strong project coordination and project management skills, with the ability to manage multiple priorities, deadlines, stakeholders, and approval workflows in a fast-paced environment.
What would make us excited about you?
Strong interpersonal and collaboration skills, with the ability to build trust and work effectively with leaders, internal and external partners, freelancers, project teams, and cross-functional collaborators.
Ability to analyze communication performance, audience feedback, and adoption indicators to identify trends and recommend improvements. Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.).
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.).
Travels as needed for role, including divisional / team meetings and other in-person meetings.
Fulfills business needs, which may include investing extra time, helping other teams, etc.
Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.
Why Choose a Career at Mobilitas?
At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.
Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.
Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support long‑term success.
Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional in‑person moments that deepen connection and collaboration.
Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.
Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.
Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.
CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact [email protected]
If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.
Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Mobilitas Insurance Group is an equal opportunity employer.
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The national average salary range for this position is $89,865.00-$99,850.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $89,865.00-$119,800.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 8% of eligible pay.
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