Heritage Wellness & Rehabilitation is seeking an energetic, relationship-driven Admissions Coordinator to join our growing team. If you have experience in healthcare admissions, skilled nursing, rehabilitation, hospital discharge planning, case management, or healthcare marketing, we'd love to hear from you.
This is an excellent opportunity for someone who enjoys building relationships, helping families through the admissions process, and contributing to the growth of a highly respected skilled nursing and rehabilitation community.
As the first point of contact for many residents and families, you'll play a vital role in creating a welcoming experience while helping patients transition smoothly into our center.
Competitive Salary
Medical, Dental & Vision Insurance
Paid Time Off (PTO)
Paid Holidays
401(k) with Company Match
Company-Paid Life Insurance
Disability Insurance
Employee Assistance Program (EAP)
Employee Referral Program
Professional Development Opportunities
Supportive Leadership Team
Stable, Full-Time Position
Opportunity to Make a Meaningful Impact
The Admissions Coordinator is responsible for coordinating the admissions process from initial inquiry through resident arrival. This role works closely with hospitals, physicians, case managers, social workers, families, and internal clinical teams to ensure timely admissions while supporting census growth and providing outstanding customer service.
The ideal candidate is organized, personable, detail-oriented, and passionate about helping others during an important transition in their healthcare journey.
Coordinate the entire admissions process from referral through admission
Respond promptly to inquiries from hospitals, physicians, families, and referral sources
Conduct facility tours for prospective residents and families
Review referrals and screen prospective residents for admission eligibility
Gather and review clinical information to determine admission appropriateness
Verify insurance benefits and financial eligibility prior to admission
Coordinate with hospital discharge planners, physicians, case managers, and social workers
Complete all admission documentation accurately and efficiently
Prepare resident rooms and coordinate admission logistics with nursing staff
Ensure a smooth and welcoming admission experience for residents and families
Build and maintain strong relationships with hospitals and referral partners
Participate in marketing activities and community outreach to support census growth
Maintain accurate records within electronic admissions systems
Assist with daily census management and occupancy goals
Address resident and family concerns professionally and promptly
Participate in morning clinical and admissions meetings
Promote the facility's services and communicate the value of Heritage Wellness & Rehabilitation to referral sources and prospective residents
High school diploma or equivalent required
Healthcare admissions experience preferred
Skilled nursing, rehabilitation, long-term care, hospital, hospice, assisted living, or healthcare marketing experience strongly preferred
Excellent communication and customer service skills
Strong organizational and time management abilities
Experience working with insurance verification and healthcare documentation preferred
Comfortable building relationships with physicians, hospitals, and community partners
Ability to multitask in a fast-paced healthcare environment
Professional appearance and positive attitude
Candidates with experience in any of the following are encouraged to apply:
Admissions Coordinator
Admissions Director
Healthcare Marketing
Hospital Liaison
Case Management
Social Services
Skilled Nursing
Rehabilitation
Long-Term Care
Post-Acute Care
At Heritage Wellness & Rehabilitation, we believe every admission represents someone trusting us with their care. We strive to create an exceptional experience for every resident and family from their very first interaction.
If you're passionate about customer service, healthcare, relationship-building, and making a difference in the lives of others, we'd love to meet you.
Apply today and become part of a team committed to excellence in skilled nursing and rehabilitation care.
Heritage Wellness & Rehabilitation is an Equal Opportunity Employer.
