Description
At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.
Job Summary
The Device Technician is responsible for supporting the management, monitoring, and follow-up of Cardiac Rhythm Management (CRM) devices under the direction of a cardiologist or licensed provider. This role assists with in-clinic and remote device interrogations, patient education, data management, and coordination of care related to pacemakers, implantable cardioverter-defibrillators (ICDs), loop recorders, and other cardiac devices. The Device Technician contributes to improving patient outcomes by supporting timely follow-up, monitoring device alerts, and assisting with quality and documentation requirements within the Cardiology Department.
Essential Functions
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Perform device interrogations and preliminary data downloads in clinic and inpatient settings under provider supervision.
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Assist providers with device programming adjustments as directed and within scope of training.
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Monitor remote device transmissions and vendor platforms for alerts; notify provider of actionable findings.
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Generate and maintain device reports in the electronic medical record (EMR).
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Educate patients on remote monitoring equipment setup, troubleshooting, and compliance.
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Coordinate follow-up appointments for device checks and ensure timely completion of required evaluations.
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Collaborate with cardiologists, advanced practice providers, nurses, and vendor representatives to support device management.
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Maintain accurate device logs, inventory, and supply management.
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Participate in data collection, quality improvement initiatives, and registry reporting as applicable.
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Ensure compliance with HIPAA and applicable regulatory standards in all patient interactions.
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Assist with MRI device clearance documentation and coordination per established protocols.
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Maintain current knowledge of cardiac device technology and software platforms.
Knowledge/Skills/Abilities/Expectations
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Knowledge of cardiac anatomy, electrophysiology, and cardiac rhythm interpretation
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Understanding of pacemakers, ICDs, loop recorders, and remote monitoring systems
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Ability to interpret preliminary device data and escalate findings appropriately
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Strong organizational and documentation skills
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Effective communication skills for patient education and interdisciplinary collaboration
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Proficiency in EMR systems and vendor device platforms
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Ability to maintain confidentiality and professionalism in a clinical setting
Qualifications
Education
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Postsecondary (Cert/Diploma/Program Grad) completion of an accredited Cardiac Device, Cardiology Technology, or Electrophysiology training program (Required) Or
Associate’s Degree in Cardiovascular Technology, Biomedical Equipment Technology, Allied Health, or related field (Required)
Licenses/Certifications
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CCDS - Certified Cardiac Device Specialist or IBHRE certification (Preferred) And
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CCT - Certified Cardiographic Technician or RCIS (Registered Cardiovascular Invasive Specialist) (Preferred) And
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Other: Additional certifications may be required in accordance with state regulations and facility policy (May be Required-Facility Specific)
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BCLS - Basic Life Support Upon Hire or within facility-specified time frame (Required)
Experience
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1+ years experience in cardiology, cardiac monitoring, electrophysiology, or related clinical setting (Preferred) And
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Prior Experience with pacemaker/ICD interrogation systems and remote monitoring platforms (Preferred)
