Orada Technology Solutions is an IT Consulting Company, which is looking for motivated and professional technicians that are willing to work in order to provide level 2 techs for break/fix tasks. Our end users will submit their technical issues through our ticketing system by which technicians will pick and choose which devices, repair type, and time frame.
Job Title: Field Service IT Technician
Locations: NORTH DAKOTA - Grand Forks Bismarck Minot Jamestown Wahpeton
Pay Rate: $35.00- $45.00 per completed ticket
Job Type: Independent Contractor (1099)
Work Location: In person
Schedule: Flexible; technicians can choose assignments based on their availability
Position Overview:
- Perform on-site hardware repairs and maintenance for clients across Philadelphia, and nearby neighborhoods within the city and surrounding metro area.
- Ensure proper installation of replacement parts for hardware issues; address software-related concerns as needed
- Maintain accurate service records and part usage by properly updating the ticketing system
- Log into the company’s ticketing system to track, update, and close service tickets, ensuring accurate job documentation and invoicing
- Coordinate with internal support team for guidance and issue resolution rather than directly communicating with end users
- Manage travel to service locations independently, ensuring timely arrival and adherence to scheduled appointments
Requirements:
- Associate's degree in Computer Science or 2 years of hands-on experience in computer hardware repair
- Must carry yourself professionally at all times
- Must be fluent in English
- Proficiency in diagnosing and repairing computer hardware components
- Basic understanding of software troubleshooting
- Strong problem-solving skills and attention to detail
- Excellent communication and customer service abilities
- Must own and maintain personal tools necessary for computer repair tasks
- Must be comfortable with a background check
- Reliable transportation is required to travel to client sites within the designated regions
Application Process: Interested candidates should submit their resume, highlighting relevant experience and qualifications. Please include any certifications or specialized training in computer repair.
Why Work With Us:
- Flexible schedule which allows to pick and choose when to accept jobs
- Compensation based efficiency with set rate per job
- Repairs can be completed as efficiently as you choose without affecting the rate .
- Certifications are offered
Job Types: Full-time, Part-time, Contract
Pay: $35.00 - $45.00 per hour
Benefits:
- Flexible schedule
- Professional development assistance
Work Location: In person
