GENERAL FUNCTION / SUMMARY
The Sr Manager, Information Security leads the company's global IT infrastructure, cybersecurity, and US-based vendor and services management. Reporting to the CTO, this role owns the design, implementation and operations of a secure, reliable, and scalable technology environment that supports cross-border operations and business growth.
The role collaborates closely with Product, Software Development, QA, and AIAutomation teams to align infrastructure and security with modern development and delivery practices.
- Preferred Work Location: Monrovia (3–4 days/week) and Diamond Bar (1–2 days/week)
MAJOR DUETIES AND RESPONSIBILITIES
Global IT InfrastructureOperations
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Design, implement, and operate scalable, resilient IT infrastructure across cloud, network, and enterprise systems supporting global operations
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Ensure high availability, performance, and reliability of all technology platforms and services
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Direct IT service delivery and support operations, overseeing the IT Service team and escalation tiers
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Establish infrastructure standards and roadmaps that scale with increasing system and user demands
Cybersecurity
- Develop and execute the enterprise cybersecurity policies, and controls protecting company data and systems
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Implement and operate security practices aligned with U.S. regulatory requirements (e.g., CCPA, SEC, FINRA)
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Drive compliance readiness (e.g., NIST, ISO 27001, SOC 2) in partnership with Legal and business stakeholders
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Own risk assessments, vulnerability management, incident response, and data protection frameworks end to end
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Ensure audit readiness and continuous improvement of the company's security posture
US VendorTechnology Partner Management
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Manage US-based IT vendors and partner services across infrastructure, security, and enterprise systems
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Evaluate and select technology partners; negotiate and oversee contracts, SLAs, and renewals
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Monitor vendor performance, cost efficiency, and alignment with company standards and compliance requirements
IT GovernanceOperational Excellence
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Establish and enforce IT governance frameworks, including policies, standards, and operational procedures
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Implement disciplined change management, system lifecycle management, and operational best practices
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Define and track key performance indicators across infrastructure, security, and IT operations
Cross-Functional Collaboration
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Partner with Product, Software Development, QA, and AIAutomation teams within the CTO's organization to align infrastructure and security with development and delivery needs
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Act as a bridge between technical and non-technical stakeholders to drive clarity, accountability, and results
Team LeadershipCapability Building
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Lead and develop the IT Service team, building strong capabilities in infrastructure, service delivery, and cybersecurity
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Provide coaching, performance management, and succession planning for IT service team members
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Foster a culture of accountability, continuous improvement, and cross-functional collaboration
BASIC QUALIFICATIONS
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Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field, master's preferred
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At least 10 years of progressive IT or Cybersecurity experience, including 5+ years in leadership roles.
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Bilingual proficiency in English and Chinese
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Strong hands-on expertise in cybersecurity and IT infrastructure (cloud, network, enterprise systems)
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Proven experience establishing IT governance, security frameworks, and operational standards
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Demonstrated experience collaborating cross-functionally with Product, Software Development, and QA teams
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Strong vendor management and stakeholder engagement skills
PREFERRED
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Holding active cybersecurity certificates, e.g. CISSP, CISA, Security+
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Experience in financial services, insurance, or other regulated industries
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Familiarity with compliance frameworks such as NIST, ISO 27001, SOC 2
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Experience supporting high-growth organizations or IPO readiness initiatives
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Exposure to cloud-native environments
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Experience managing cross-border operations between the U.S. and Asia
WHO WE ARE
With over 30 years of experience, TransGlobal has grown into the largest Asian-focused, all-in-one financial services platform in the U.S. We offer a comprehensive suite of services-including life and health insurance, annuities, real estate, private lending, tax and estate planning, and investment management-through a network of 30+ branches across 14 states and over 5,000 professional independent agents. Our mission is to deliver trustworthy, customer-centric financial solutions, all in your language and aligned with your goals.
WHY JOIN US
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Industry Leader: Join the nation's largest Asian-focused financial services firm with a well-established brand and expansive network.
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MultilingualMulticultural: Work in a dynamic, diverse environment that understands and serves multicultural communities.
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Career Growth: Access to cross-functional training, licensing support, and professional development opportunities.
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Collaborative Culture: Be part of a supportive team that values innovation, initiative, and shared success.
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Impactful Work: Help individuals and families achieve financial security and generational wealth.
WHAT WE OFFER
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Competitive salary and benefits package.
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Opportunity to work in a collaborative and innovative environment.
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Professional development and growth opportunities.
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Pay starts at $120,000–$150,000/year based on experience.
