The CSC ServiceWorks Story:
CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.
Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.
At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.
Overview:
This position develops and executes category strategies, execution, and leads the day-to-day performance of a defined portfolio of direct and indirect spend categories, including Equipment, Parts & Consumables, Transportation & Logistics, Information Technology, Professional & Outside Services, Facilities & Office Management, and Travel & Expense. This role is accountable for translating CSC business priorities across Supply Chain, Operations, Finance, and Field Service into measurable cost, quality, risk, and value outcomes.
The Senior Manager partners closely with senior functional leaders, provides direction and guidance to sourcing analysts and team members, and serves as the primary liaison to strategic suppliers and third-party sourcing partners.
This role operates with functional authority over its assigned category portfolio, and executes against sourcing roadmaps established in partnership with the Director of Strategic Sourcing and business leadership, and builds credibility through delivery consistency, category and market expertise, and strong cross-functional relationships.
Key Job Responsibilities:
Category Strategy & Sourcing Execution
Lead end-to-end sourcing initiatives, including the design and execution of RFI/RFP/RFQ events, reverse auctions, and other competitive bid processes.
Drive measurable Total Cost of Ownership (TCO) reductions, cost avoidance, working-capital improvements, and other value-creation outcomes.
Supplier & Relationship Management
Manage strategic supplier relationships, including performance reviews, scorecards, SLAs, and Quarterly Business Reviews (QBRs).
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Identify, assess, and mitigate supplier, category, and supply-continuity risks.
Governance, Operations & P2P
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Support and promote sourcing governance, procurement policy, compliance, and best practices across the CSC network.
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Support the administration and continuous improvement of CSC’s Procure-to-Pay (P2P) platform, driving process standardization, adoption, and efficiency.
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Design and maintain robust metrics, SLAs, and reporting — including spend, savings/cost avoidance, contract adherence, and compliance.
Leadership & Stakeholder Partnership
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Partner with business leaders and cross-functional stakeholders (Finance, Legal, IT, Operations) to identify opportunities and drive results.
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Develop and present business cases, sourcing recommendations, and results to senior leadership.
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Lead cross-functional sourcing initiatives, complexity-reduction efforts, and special projects.
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Champion a continuous-improvement culture and LEAN mindset across sourcing processes and tools.
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Provide coaching, work direction, and development support to sourcing analysts and other team members.
Benefits & Perks:
- Work Life Balance!
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75% Employer Contribution to Medical, Dental, and Vision insurance
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Health Savings Account with Employer Contribution
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Year-round Work & Paid Training
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Company Paid Life, Short-term, and Long-term Disability Insurance
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401k with generous Company Match
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Paid Time Off (PTO) & Holiday Pay
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Flexible Spending & Health Savings Account
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Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
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Education Reimbursement Program
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Paid employee Referral program
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
What we’re looking for:
Required Education & Experience:
Strong understanding of category management, strategic sourcing methodologies, supplier relationship management, and Total Cost of Ownership
Strong analytical, financial-modeling, and problem-solving skills, with the ability to synthesize data from multiple sources into actionable recommendations.
Proficiency in Microsoft Excel and PowerPoint, e-sourcing/eRFx and contract-lifecycle (CLM) tools, and ERP/P2P systems (e.g., Ariba, Coupa, Oracle, or comparable).
Bachelor’s degree in supply chain, logistics, finance, or business administration; or equivalent combination of education and experience.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran or other protected status.
CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.
