Position Overview
Hot Spring Spas Iowa is seeking a dynamic and results-driven Sales Manager to lead our sales team, drive revenue growth, and deliver an exceptional customer experience. This leadership position is responsible for overseeing all aspects of sales operations, including recruiting, training, coaching, performance management, lead management, and showroom excellence.
The Sales Manager will develop and execute strategic sales initiatives while fostering a high-performance culture built on accountability, teamwork, customer service, and continuous improvement. This role plays a critical part in achieving company sales objectives and expanding Hot Spring Spas Iowa's presence throughout the market.
Primary Responsibilities
Sales Leadership
- Develop and implement sales strategies to achieve and exceed company revenue goals.
- Establish sales targets, quotas, and key performance indicators (KPIs) for individual sales professionals and showroom locations.
- Lead, coach, and motivate the sales team through ongoing training, mentorship, and performance management.
- Conduct weekly sales meetings and monthly KPI reviews.
- Monitor sales activity, conversion rates, closing ratios, and overall team performance.
- Drive accountability and maintain a results-oriented sales culture.
Team Development
- Recruit, hire, onboard, and train new sales professionals.
- Create staffing schedules to ensure adequate showroom coverage.
- Provide continuous coaching and professional development opportunities.
- Conduct employee evaluations and performance improvement plans when necessary.
- Foster a positive and collaborative work environment where team members feel valued and supported.
Customer Experience & Sales Excellence
- Ensure every customer receives a world-class shopping experience from initial contact through purchase and delivery.
- Develop and maintain expert knowledge of Hot Spring® Spas, Endless Pools®, water care products, accessories, and financing programs.
- Assist customers in selecting products that best fit their lifestyle and wellness goals.
- Respond promptly and professionally to customer inquiries via phone, email, social media, and in-person showroom visits.
- Resolve customer concerns and service issues with professionalism and urgency.
Sales Operations
- Manage CRM systems to ensure accuracy, completeness, and effective follow-up.
- Oversee lead distribution processes and monitor lead response times.
- Establish and maintain conversion benchmarks across all lead sources.
- Analyze sales reports, customer trends, and market data to identify growth opportunities.
- Collaborate with marketing initiatives to maximize lead generation and sales effectiveness.
- Maintain showroom appearance, merchandising standards, and product displays.
Administrative Duties
- Maintain accurate customer records and account information.
- Prepare sales forecasts, reports, and performance analyses.
- Coordinate with operations, service, and administrative teams to ensure seamless customer experiences.
- Support inventory planning and product management efforts.
- Perform additional duties as assigned.
Qualifications
Required
- Minimum of five (5) years of successful sales management experience.
- Proven track record of leading high-performing sales teams and achieving revenue goals.
- Strong leadership, coaching, and team-building abilities.
- Excellent communication, presentation, and interpersonal skills.
- Experience using CRM systems and sales management software.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency with Microsoft Outlook, Excel, and related business software.
- Ability to manage multiple priorities in a fast-paced environment.
- Bachelor's degree or equivalent work experience.
Preferred
- Experience in retail sales, home improvement, luxury products, outdoor living, wellness products, or related industries.
- Experience managing a showroom or consultative sales environment.
- Knowledge of hot tubs, swim spas, water care products, or backyard leisure products.
Skills & Attributes
- Customer-first mindset and commitment to service excellence.
- Strong coaching and mentoring capabilities.
- Exceptional time management and organizational skills.
- Ability to analyze data and make informed business decisions.
- Positive, professional, and solution-oriented attitude.
- Strong verbal, written, and active listening skills.
- Ability to remain calm and effective in challenging situations.
- Ability to lift and carry up to 20 pounds.
Compensation & Benefits
Hot Spring Spas Iowa offers a competitive compensation package including base salary, performance incentives, bonus opportunities, paid time off, benefits, and professional growth opportunities.
Join a company dedicated to helping customers improve their health, wellness, and quality of life through the world's leading hot tub and wellness products.
Mission Statement:
At Agri-Bolt/HotSpring Spas it is our mission to improve lives each day by providing ultimate value and the best experience with all the quality products and services we offer.
Vision:
To be the local expert of at-home-wellness products in our community as well as being the number one choice for passionate employees to serve our internal and external customers.
Values:
Family, Friendship, fairness, and fun!
Company History:
For over 50 years, Agri-Bolt/HotSpring Spas has been a proud family-owned business. Founded in 1968 by Paul and Jane Schaben in Carroll, Iowa, the company initially focused on serving the agricultural community. However, when Paul experienced hip problems, he turned to hot water therapy for relief. The benefits were so remarkable that he began researching hot tub brands, ultimately choosing Watkins Manufacturing for its superior hydrotherapy, quality, and customer support.
In 1984, Agri-Bolt partnered with Watkins to bring HotSpring Spas to its customers. What started as a single agricultural business has since grown into a multi-state hot tub retailer, with eight locations across Iowa and Minnesota. Through decades of growth, the Schaben family continues to uphold the hard work, dedication, and family values that have defined their success.
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
Shift availability:
Ability to Commute:
- Clive, IA 50325 (Preferred)
Work Location: In person
