Community Engagement Specialist
Reports to Community Engagement Manager
Join the Team at Cincinnati Animal CARE
At Cincinnati Animal CARE (CAC), we do work that matters.
Every day, our team protects animals, supports our community, and helps save thousands of lives each year through compassionate care, advocacy, and education.
This work is meaningful, fast-paced, and can be challenging, but for the right person, it’s incredibly rewarding.
We are a team built for impact, made up of people who care deeply, work hard, support one another, and show up every day committed to making a difference.
If you are passionate about animals, thrive in a mission-driven environment, and want your work to have purpose, we’d love to have you join us.
About the Role
We are looking for a Community Engagement Specialist with a focus on the Volunteer Program and Events to join our team and play an important role in supporting CAC’s mission.
In this position, you will:
- Support the execution of our volunteer program and community events and ensure a positive, well-organized, and rewarding experience that advances the organization's mission.
This is a great opportunity for someone who enjoys meaningful work, takes pride in helping others, and wants to contribute to a growing organization making a real impact in the community.
What You’ll Be Responsible For
Your day-to-day may include:
- Provide volunteer support, supervision, and recognition
- Daily check ins with walk team in conjunction with the CE Coordinator
- Engages with volunteers and leads at Walk Team ensuring coverage for all shifts
- Greets corporate volunteer groups for group dog walks, enrichment activities, and service projects (Tuesdays, Thursdays, Saturdays, Sundays, as needed, per schedule)
- Supports corporate and regular volunteers during on-site visits via check ins and being available onsite
- Communicate with volunteer trainees and active volunteers regarding shifts, training updates, and ongoing opportunities
- Conduct regular inventories of the Volunteer Hub to ensure all necessary supplies are available
- Lead coordination of recognition events and efforts with CE Coordinator
- Address volunteer concerns and escalate disciplinary matters as needed
- Serves are primary point of contact for new volunteers
- Supports new volunteers through onboarding and successful first shift
- Execute recruitment initiatives in collaboration with the CE V&E Coordinator
- Conduct outreach to corporate, civic, university, and community partners
- Manages data entry, communication, and registration with prospective volunteers
- Prioritizes communication to ensure consistency and best practices of the organization
- Supports posting volunteer opportunities as they arise, in the volunteer Facebook group and via an email through Digital Cheetah
- Respond promptly to volunteer inquiries, providing support for Better Impact and other systems
- Data entry, admin tasks, as needed
- Respond to all emails, texts, and messages in a timely manner
- Maintain onsite CAC merchandise and volunteer t-shirts inventory and assist with organizing sales or distributions at both locations
Event-Specific Responsibilities:
- Coordinate all Dine-to-Donate, Cuddle CARE-a-Vans, and Donation Drive inquiries from start to finish
- Serve as the primary onsite point of contact for brand awareness tabling events.
- Support the coordination of community events by attending, transporting supplies, and setup and teardown
- Transport event materials (tent, table, marketing materials) in personal vehicles, and ensure proper setup and breakdown at events.
- Ensure all marketing totes and supplies are accounted for, stocked, and stored properly at all times
- Attend community events as assigned to engage with the public, represent Cincinnati Animal CARE, and provide information about programs and services
- Capture photos and videos during events for social media and reporting purposes
- Supporting additional organizational needs as they arise
What Makes Someone Successful in This Role
We’re looking for someone who:
- Is passionate about CAC’s mission and animal welfare
- Brings a positive, team-first attitude
- Communicates openly and professionally
- Takes ownership and solves problems proactively
- Thrives in a fast-paced, ever-changing environment
- Can balance compassion with accountability
- Is dependable, adaptable, and eager to learn
Qualifications
Preferred/Required:
- Passion for animal welfare and community engagement
- Strong organizational and time management skills with the ability to manage multiple projects simultaneously
- Strong written and verbal communication skills
- Friendly, approachable in engaging with diverse groups of people with a non judgemental, positive attitude, having trust in our community
- Proficient with technology and a willingness to learn, including becoming proficient in Digital Cheetah, Google Drive products, and social media platforms
- Ability to work independently and collaboratively in a fast-paced environment
- Comfortable working around animals, including dogs and cats, and handling them when needed.
- Must have reliable transportation and a valid driver’s license and current insurance
- Flexible schedule, with availability to work occasional evenings for events and weekends.
Why Join CAC?
At CAC, you’ll be part of more than just a workplace. You’ll join a team of people doing meaningful work together.
We offer:
- The opportunity to make a real difference every day
- A mission-driven, supportive team culture
- Growth and development opportunities
- Competitive benefits package
- A workplace where your work directly impacts animals and the community
Compensation & Benefits
- Pay: From $16.00/hour
- Retirement plan with employer match
- Health, Dental, and Vision Insurance
- Paid Time Off
- Professional Development Assistance
- Life Insurance
Working Conditions / Physical Requirements
- Ability to lift 45 lbs. and transport event materials in a personal vehicle
- While performing the duties of this position, the team member is regularly required to sit, stand, walk, speak, hear, and use hands and fingers to operate a computer, telephone, and other standard office equipment. The team member may occasionally reach, bend, or lift and carry items up to 15–25 pounds.
- Specific vision abilities required for this role include close vision and the ability to adjust focus for computer and document work.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
