A Correctional Officer Control Room Operator is a specialized role within correctional facilities responsible for managing the security systems and overseeing operations from a control room. Here's a detailed job description:
Job Title: Correctional Officer Control Room OperatorJob Overview:
A Correctional Officer Control Room Operator is responsible for monitoring and maintaining the safety and security of a correctional facility through the control room. They operate security systems such as cameras, alarms, and door controls, ensuring that the facility remains secure and that all protocols are followed.
Key Responsibilities:
- Monitor Security Systems:
- Operate and oversee surveillance cameras, alarm systems, and other monitoring devices.
- Respond to security breaches or incidents, coordinating with other officers and staff to address issues.
- Ensure proper functioning of all electronic security systems and report malfunctions promptly.
- Control Access Points:
- Manage and control the locking and unlocking of doors, gates, and other access points within the facility.
- Maintain accurate logs of all access and movements through these points.
- Ensure proper identification and clearance for any visitors or personnel entering or exiting the facility.
- Communication:
- Serve as the primary communication link between correctional officers, supervisors, and emergency responders during incidents.
- Provide real-time information and updates on any emergencies or security concerns.
- Maintain clear communication with other facility departments to ensure smooth operations.
- Incident Response:
- React swiftly to alarms or security alerts, initiating appropriate responses and informing relevant personnel.
- Help coordinate the dispatch of officers to respond to incidents, such as fights, medical emergencies, or breaches.
- Document incidents, ensuring thorough and accurate reports are filed.
- Surveillance and Observation:
- Continuously monitor inmate activities, ensuring adherence to rules and safety guidelines.
- Observe inmates' behavior and flag any suspicious activity or potential threats to staff or security.
- Maintain vigilance over the facility's perimeter and internal areas to detect any breaches.
- Recordkeeping:
- Keep accurate logs of events, incidents, and equipment checks.
- Ensure that all control room data, including footage and logs, is stored properly and is accessible for review as necessary.
Skills and Qualifications:
- Education:
- High school diploma or equivalent (Some positions may require post-secondary education in criminal justice or a related field).
- Experience:
- Previous experience in a correctional facility, law enforcement, or security field is preferred.
- Familiarity with control room operations, surveillance systems, and security equipment is highly beneficial.
- Skills:
- Strong attention to detail and ability to stay focused in a high-pressure environment.
- Excellent communication skills for interacting with staff, inmates, and visitors.
- Ability to remain calm and act quickly in emergency situations.
- Knowledge of security protocols, procedures, and emergency response plans.
- Certifications:
- Certification in first aid, CPR, or other emergency response certifications may be required or preferred.
Physical and Mental Requirements:
- Ability to sit for extended periods while operating control room equipment.
- Strong problem-solving skills and the ability to make quick decisions.
- Ability to work in a fast-paced and sometimes stressful environment.
- Availability to work irregular hours, including nights, weekends, and holidays.
Work Environment:
- Typically works in a control room located within a correctional facility.
- The work environment can be noisy and may involve high-stress situations.
- The operator will work closely with other correctional staff and may have to respond to emergencies in real-time.
This role is critical for maintaining safety, security, and smooth operations within a correctional facility, and it often requires a high level of concentration and quick decision-making.
Job Type: Full-time
Pay: From $12.00 per hour
Expected hours: 40 – 50 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- Holidays
- Monday to Friday
- Night shift
Work Location: In person
