JOB
Join the Pennsylvania Department of State as a Clerical Assistant 3 and become a key part of a mission that helps protect the public. This role offers steady, meaningful work that keeps statewide licensing processes running smoothly. You will build practical skills while contributing to a supportive team atmosphere. Bring your strengths to our team where every task supports a larger purpose!
EXAMPLE OF DUTIES
This position supports the review and processing of licensure applications for multiple professional boards. Your work helps ensure licensure decisions follow all laws, regulations, and policies. As a Clerical Assistant 3, you will perform the following duties:
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Application Review: Examine applications to assess eligibility for initial licensure, renewal, or reactivation
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Data Verification: Evaluate information and required documents for accuracy, completeness, and compliance
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Inspection Coordination: Determine when inspections are needed, request them through the database, and review returned inspection reports
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Record Management: Maintain application data, update status information, and prepare certifications, letters, and notifications
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Public Communication: Provide licensure eligibility information through phone, electronic, and written correspondence
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Issue Processing: Approve and issue licenses for applicants who meet all requirements and address discrepancies when criteria are not met
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
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Full-time employment
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Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
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Telework: You may have the opportunity to work from home (telework) part-time, up to 50% upon successful completion of the 6-month probationary period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
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Salary: In some cases, the starting salary may be non-negotiable.
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You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
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Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
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Your score is valid for this specific posting only.
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You must provide complete and accurate information or:
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your score may be lower than deserved.
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you may be disqualified.
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You may only apply/test once for this posting.
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Your results will be provided via email.
