Job Description:
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as an RIS Support Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
-
Configure, troubleshoot, and optimize RIS systems to enhance performance and meet operational needs.
-
Analyze and modify RIS application components, including testing and implementation of system updates or enhancements.
-
Develop and maintain system documentation, including technical specifications, configuration settings, and troubleshooting guides.
-
Collaborate with development teams to report, document, and track system bugs and feature requests.
-
Provide advanced technical support by diagnosing and resolving complex software, database, and integration issues.
-
Ensure system security, compliance, and data integrity by monitoring access, configurations, and audit logs.
-
Assist in deployment of new features, patches, and system updates while ensuring minimal downtime.
-
Participate in change management processes, ensuring proper documentation and impact analysis for all system modifications.
-
Perform systems analysis techniques and procedures to determine functional specifications and user requirements for RIS software.
-
Design and execute queries and scripts using Microsoft SQL Server to maintain system integrity and optimize data retrieval.
-
Consult with users and stakeholders to identify workflow challenges and propose software-based solutions that align with operational goals.
-
Research and recommend system improvements, upgrades, and best practices to enhance RIS system functionality.
If You Are:
-
Exercise sound judgement and an ability to remain professional in all situations.
-
You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
-
You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
-
College education or work experience in a related field is preferred.
-
Knowledge of Microsoft SQL Server, SQL Language, and SQL Server Management Studio.
-
Knowledge of Microsoft Server 2016-2022 preferred.
-
Experience in systems analysis, software support, or database administration.
-
Demonstrated ability to analyze, troubleshoot, and resolve software and database performance issues.
-
Familiarity of Revenue Cycle Operations is a plus.
-
Excellent verbal and written communication skills for technical documentation and user consultation.
-
Proficiency in system testing, validation, and documentation.
-
Problem-solving and strong Critical Thinking skills are a must.
-
Able to exercise a high degree of initiative, judgment, discretion, and decision-making to achieve department and organizational objectives.
-
Strong interpersonal skills.
-
Ability to work independently and exercise discretion and judgment in system-related decision-making.
-
Plan, deploy, and support new system features and enhancements.
-
Ensure bugs and errors are being documented with development teams.
-
Manage fulfillment or RIS support requests accurately and timely.
-
Ability to apply advanced troubleshooting techniques and identify solutions based on system design specifications.
-
Experience with system integration, data security, and compliance protocols is preferred.
-
Collaborate closely with the support team to ensure continued and uninterrupted access to RIS System.
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
-
Health Savings Accounts with employer funding.
-
Wellness dollars
-
401(k) Employer Match
-
Free services at any of our imaging centers for you and your immediate family.
Pay Range: $62,000.00 - $75,000.00 per year
Pay Range: USD $62,000.00 - USD $75,000.00 /Yr.
