Job Overview
We are seeking a dynamic and detail-oriented Dental Front Office Assistant to join our vibrant dental practice. In this vital role, you will serve as the first point of contact for patients, ensuring a welcoming environment while managing a wide range of administrative and clinical support tasks. Your energetic approach will help streamline daily operations, enhance patient experiences, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced setting and are passionate about delivering exceptional patient service, this opportunity is perfect for you!
Responsibilities
- Greet patients warmly, schedule appointments, and confirm upcoming visits using dental practice management software.
- Manage patient check-in and check-out processes efficiently, including verifying insurance details and updating electronic health records (EHR).
- Handle phone communications with professionalism, providing information, scheduling, and addressing patient inquiries with clarity.
- Collect payments, process medical billing, and perform medical collections in accordance with healthcare regulations.
- Maintain accurate documentation review of patient records, treatment plans, and clinical notes while ensuring compliance with HIPAA and other confidentiality policies.
- Support clinical staff by preparing treatment rooms, managing supplies, and assisting with administrative tasks related to care plans and medical coding (CPT codes, ICD-9/10).
Requirements
- Proven experience in a dental clinic or medical office environment with strong front desk skills.
- Knowledge of health insurance processes including Medicare and Medicaid billing procedures.
- Proficiency in medical coding (ICD-10/ICD-9/CPT) and medical billing practices.
- Excellent customer service skills with bilingual abilities preferred to serve diverse patient populations.
- Strong computer skills including Microsoft Office Suite (Word, Excel) and 10-key typing for efficient data entry.
- Ability to handle phone etiquette professionally while managing multiple tasks simultaneously.
- Understanding of clinical confidentiality policies and healthcare documentation standards.
- Previous clinic experience with medical administrative support is highly desirable.
Join our team to make a meaningful difference in patients’ lives through exceptional service and efficient practice management! We are committed to providing a supportive environment where your skills can flourish while helping us deliver outstanding dental care every day.
Pay: $25.09 - $40.00 per hour
Benefits:
Work Location: In person
