The Venue Coordinator is responsible for assisting with planning, developing, coordinating, and executing an operational management plan for NOVA Parks event rental sites.
Pay Rate: $20.00 per hour
Major Duties/Specific Tasks
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Respond to verbal and written inquiries for information about NOVA Parks rental facilities.
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Work closely with in-house site and Catering staff as well as outside event staff.
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Assist with planning and participation in wedding shows, open houses, and other facility marketing outreach.
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Provide information on various events.
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Reserve required space/facility and ensure readiness for event.
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Serve as liaison between renters and NOVA Parks in the absence of the Facility Manager and Park Manager; oversee events.
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Ensure timely and orderly cleaning of facility before and after use.
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Respond to inquiries for reservations and book reservations.
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Promote and market rental facilities by providing information on other facilities and rental options.
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Actively develop new sales leads.
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Correspond with clients to confirm reservations, to initiate prompt payment and/or to make special arrangements as requested or required; communicate those needs with management.
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Receive and/or process payments, issue receipts, prepare other documentation as needed.
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Generate standard reservation permits and contracts.
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Operate personal computer to prepare correspondence and/or reports.
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Compile detailed activity reports to include bookings, cancellations, deposits, payments, sales projections and leads.
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Order and maintain needed supplies.
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Prepare various statistical reports.
Minimum Qualifications:
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Graduation from high school.
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Availability to work a flexible schedule including most weekends during wedding season.
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Ability to perform routine custodial duties such as cleaning restrooms and stocking supplies, sweeping floors and helping with preparation and clean-up of special events.
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Knowledge of principles, methods, and practices involved in Event Facility Management preferred but not required.
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General knowledge of marketing principles and techniques with ability to assist with the development and implementation of an effective, results-driven promotional plan.
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Knowledge of reservation practices and procedures.
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Knowledge of basic event catering functions.
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Ability to develop and maintain effective relationships with co-workers, and partnerships with outside vendors/contractors/associations.
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Considerable ability to identify and isolate problems and to initiate appropriate actions.
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Considerable ability to deal courteously and effectively with the public and special interest groups, and to provide a strong, positive public relations program; w/considerable ability to interpret and explain NOVA Parks policies, rules, and procedures to employees and to the public.
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Considerable ability to communicate clearly and effectively with ability to prepare and present accurate reports.
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Working knowledge of personal computers and various software applications.
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Possession of or ability to obtain and maintain driver's license with safe driving record.
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Availability to work evenings and weekends at special events and/or ceremonies.
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Ability to obtain food service certification.
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Certification or ability to obtain certification in CPR and First Aid.
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Regular and predictable attendance is an essential function of the position.
