Pay: $31.01 - $37.80 per hour
Position Overview
- Job Title: Crisis Services Shift Supervisor (Counselor / Social Worker)
- Organization: Riveon Mental Health and Recovery
- Pay Range: $31.01 – $37.80 per hour (commensurate with experience), $4 shift differential
- Schedule: 6a-6p - 4 days one week (Thursday-Sunday) and 3 days the next (Friday-Sunday) OR PRN every Saturdays 6a-6p
- Environment: Office-based with crisis hotline, mobile outreach, and stabilization components
Key Responsibilities
- Clinical & Operational Supervision: Supervise and evaluate Crisis Services staff on assigned shifts; delegate tasks across hotline, mobile outreach, and stabilization units.
- Hotline Quality Management: Monitor, review audio, and evaluate hotline calls to provide constructive feedback and ensure a customer-service-oriented response.
- Direct Client Care & Response: Provide direct crisis intervention, stabilization, and assessment for individuals with mental health and substance use disorders using Trauma-Informed Care principles.
- Administrative Leadership: Manage shift scheduling, approve leave, address complaints, ensure 24/7 community responsiveness, and serve on-call as supervisory back-up.
Qualifications & Requirements
- Education: Master’s Degree in Social Work or Counseling required.
- Licensure: Active Ohio license as an LISW, LPCC, or IMFT required. Valid Ohio driver’s license (< 6 points in 36 months), personal vehicle, and auto insurance required.
- Experience: Minimum of 3 years in mental health and crisis intervention preferred. Prior experience with supervision, DSM-5 diagnostics, substance use disorders, and trauma-informed care preferred.
- Core Skills: Proficiency in crisis intervention techniques, mental health assessments, psychotropic medication knowledge, conflict resolution, and basic computer skills (Windows/MS Office).
Compensation & Key Benefits
- Time Off & Leave: Up to 41 days off annually (32 days PTO + 9 paid holidays), paid parental, bereavement, and jury duty leave.
- Health & Financial: PPO/HDHP options, company-funded HSA, FSA/DSA, 100% company-paid life/AD&D/STD/LTD insurance, and 403(b) retirement plan with company match.
- Professional Growth: Reimbursement for licensure, testing fees, continuing education, and annual tuition.
- Perks & Stipends: Spanish bilingual stipend, shift differentials, on-call stipends, and casual dress code.
Pay: $31.01 - $37.80 per hour
Benefits:
- Health insurance
- Tuition reimbursement
- Vision insurance
Education:
Experience:
- mental health and crisis intervention: 1 year (Preferred)
License/Certification:
- LISW LPCC or IMFT (Preferred)
Shift availability:
- Overnight Shift (Preferred)
Work Location: In person
