Do you love balancing dental accounts, solving dental insurance challenges, and seeing a clean Accounts Receivable report?
If you're the type of person who gets excited about tracking down outstanding claims, working through insurance denials, and maintaining accurate patient accounts, we'd love to meet you.
This is an excellent opportunity for someone who enjoys working behind the scenes to ensure our practices remain financially healthy while providing an exceptional patient experience.
What You'll Do
- Manage and maintain Accounts Receivable for multiple dental practices.
- Follow up on outstanding insurance claims and unpaid patient balances.
- Research and resolve claim denials and payment discrepancies.
- Verify insurance payments and contractual adjustments.
- Work aging reports and identify opportunities to improve collections.
- Communicate professionally with insurance companies and patients when needed.
- Maintain accurate documentation and account notes.
- Collaborate with our administrative, clinical, and revenue cycle teams.
- Help improve systems and processes to keep AR organized and current.
What We're Looking For
The ideal candidate will have:
- Dental office experience (required)
- Strong knowledge of dental insurance, claim processing, and EOBs
- Experience working with Open Dental practice management software
- Understanding of CDT procedure codes and dental terminology
- Experience with Accounts Receivable and insurance aging reports
- Strong attention to detail and organizational skills
- Excellent communication and problem-solving abilities
- The ability to work independently while contributing to a collaborative team
Bonus Qualifications
- Multi-location dental experience
- Knowledge of PPO insurance plans and coordination of benefits
- Experience with insurance appeals and claim resubmissions
- Familiarity with reporting and practice performance metrics
What We Offer
- Competitive pay based on experience
- Health, vision, and additional benefits for eligible full-time employees
- Paid holidays and PTO
- Continuing education and professional development
- Supportive leadership team
- Opportunities for advancement within a growing organization
- A positive, team-focused work environment
If you're passionate about dental insurance, enjoy solving complex billing challenges, and take pride in maintaining a healthy Accounts Receivable, we'd love to hear from you.
Apply today and become part of a team that's committed to excellence, growth, and exceptional patient care.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Customer service: 5 years (Required)
- Multi-line phone systems: 1 year (Required)
- Phone etiquette: 1 year (Required)
Work Location: In person
