We are seeking a Customer Service Representative/Data Order Specialist in Winchester, MA. The ideal candidate will have strong communication skills, be customer-facing, and able to work in a fast-paced environment.
Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat
- Assist in order entry and invoicing
- Provide information about products and services
- Resolve customer inquiries and issues in a professional manner
- Upsell products and services to customers
- Process orders, returns, and exchanges
- Maintain customer records
- Collaborate with other departments to ensure customer satisfaction
Qualifications:
- Excellent phone etiquette and communication skills
- Extensive Customer Service Experience
- Strong analytical skills
- Assess customer needs and provide appropriate solutions
- Prior experience in customer service or sales strongly preferred
- Ability to work well under pressure in a fast-paced environment
Join our team with opportunities for career growth, and a supportive work environment. Apply now to be part of our dynamic Customer Service team!
#RJADM45
Pay: $25.00 - $28.00 per hour
Shift:
Ability to Relocate:
- Winchester, MA 01890: Relocate before starting work (Required)
Work Location: In person
