Job Overview
We are seeking a dedicated and proactive Community Manager to oversee the operations and management of a 56-Unit Apartment Community and Storage Facility in Poway, CA. Our ideal candidate will be responsible for fostering a positive living environment, enhancing resident satisfaction, and ensuring the community runs smoothly. This role requires strong administrative skills, excellent customer relationship management abilities, and a knack for conflict resolution.
Duties
- Manage day-to-day operations of the community, ensuring compliance with property management policies and local laws.
- Handle administrative tasks including data entry, filing, and maintaining accurate resident records.
- Develop and maintain strong relationships with residents to enhance community engagement and satisfaction.
- Address resident concerns and conflicts promptly, utilizing effective conflict management techniques.
- Negotiate contracts with vendors and service providers to ensure quality services at competitive rates.
- Implement sales strategies to promote community features and amenities, including upselling available units.
- Organize community events and activities to foster a sense of belonging among residents.
- Collaborate with maintenance staff to ensure the property is well-maintained and any issues are addressed swiftly.
Requirements
- Proven experience in property management or a related field is preferred.
- Strong administrative skills with proficiency in data entry and file management.
- Excellent negotiation skills with the ability to manage vendor relationships effectively.
- Experience with AppFolio software is highly desirable.
- Strong conflict management skills with a focus on customer satisfaction.
- Knowledge of relevant laws and regulations pertaining to property management is desirable.
- Exceptional communication skills, both verbal and written, with an emphasis on customer relationship management.
- Ability to work independently as well as part of a team in a fast-paced environment.
If you are passionate about creating vibrant communities and possess the necessary skills to excel as a Community Manager, we encourage you to apply.
Job Type: Full-time
Pay: $25.00 - $26.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- 50+ Unit Community Manager: 3 years (Required)
Ability to Commute:
- Poway, CA 92064 (Required)
Work Location: In person
