Job Overview
We are seeking an energetic and experienced Lead Server / Bartender to elevate our hospitality team! In this dynamic role, you will lead by example in delivering exceptional customer service, crafting innovative beverages, and managing daily bar and dining operations. Your passion for the hospitality industry, combined with your expertise in food and beverage service, will ensure our guests enjoy memorable experiences. This position offers an exciting opportunity to showcase your leadership skills while creating a lively, welcoming atmosphere that keeps guests coming back for more.
Responsibilities
- Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
- Prepare and serve alcoholic and non-alcoholic drinks consistent with the restaurant’s standard drink recipes.
- Accept guest payment, process credit card charges, and make change if necessary.
- Check identification of guests to verify age requirements for purchase of alcohol.
- Clean and sterilize glasses, utensils, and bar equipment.
- Balance cash receipts.
- Record drink orders accurately and immediately after having received them into the register system.
- Attempt to limit problems and liability related to guests’ excessive drinking by taking steps such as persuading guests to stop drinking, or ordering taxis or other transportation for intoxicated guests.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws.
- Present drink menus, make recommendations, and answer questions regarding beverages.
- Take beverage orders from serving staff or directly from guests seated at the bar.
- Clean bars, work areas, and tables.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
- Serve snacks or food items to guests seated at the bar.
- Slice and pit fruit, and prepare other garnishes for drinks.
- Ask guests who become loud and obnoxious to leave.
- Arrange and maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation, promotion of beverages, and attractive displays.
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
- Recognize and learn the names of regular guests
- Assist the restocking and replenishment of bar inventory and supplies.
- Report all equipment problems and bar maintenance issues to the restaurant manager.
- Attend all scheduled employee meetings and offers suggestions for improvement.
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
- Monitor and observe guests dining experience to ensure guests are satisfied with the food and service and respond promptly and courteously to correct any problems.
- Collect payments from guests.
- Write guests’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare checks that itemize and total meal costs and sales taxes.
- Take food or beverages orders from guests.
- Check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Serve food or beverages to guests and prepare or serve specialty dishes at tables as required.
- Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services
- Inform guests of menu changes and daily specials and make recommendations you genuinely feel your guests will enjoy.
- Clean tables or counters after guests have finished dining.
- Prepare hot, cold, and mixed drinks for guests, and chill bottles of wine.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Explain to guests how various menu items are prepared, describing ingredients and cooking methods.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Bring wine selections to tables with appropriate glasses and pour the wines for guests.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Escort guests to their tables.
- Garnish and decorate dishes in preparation for serving.
- Fill salt, pepper, sugar, cream, condiment, and napkin containers.
Join us to be part of a vibrant team that values innovation, leadership, and exceptional guest experiences. Bring your passion for hospitality to life by creating memorable moments for every guest you serve!
Pay: $17.00 - $19.00 per hour
Expected hours: 10.0 – 25.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Vision insurance
Work Location: In person
