About Us
Arc3 Gases is a family-owned, independent distributor of industrial gases, welding supplies, safety products, and hardgoods used in metal fabrication industries. We prioritize family values and a focus on people while safely delivering solutions to the customers we serve. Our core values include trust, responsiveness, reliability, and technical competence.
Job Summary
Arc3 is looking for a qualified individual to join our team as a Regional Floater out of our North Carolina East Region. You will play a critical role in developing and maintaining strong customer relationships because you will have direct, face-to-face contact with Arc3’s customers on a daily basis. The job can be physically demanding and time-sensitive, but you will find it very rewarding as you earn our customers’ trust by providing consistently exceptional customer service.
-
Perform counter sales and assist customers in the store when necessary.
-
Perform route sales duties and assist customers at their locations when necessary.
-
Assist with inventory, housekeeping, showroom displays, and demonstrations as required.
-
Provide excellent customer service in a timely manner by answering phone calls, handling customer complaints, providing all necessary paperwork in relation to purchases, retrieving stock, and assisting in loading customer vehicles.
-
Advise customers on equipment and materials needed and procedures to follow to complete tasks they wish to perform.
-
Possess strong welding product knowledge and self-management skills to deliver superior customer service.
-
Safely and efficiently load, deliver and unload hard goods and cylinders containing compressed gases to customers, and retrieve empty cylinders.
-
Operate a forklift, pallet jack and other warehouse equipment.
-
Strictly comply with all safety rules and DOT and OSHA regulations.
-
Maintain the appropriate drivers’ license and endorsements.
-
Inspect vehicles before and after use according to DOT and company maintenance checklist.
-
Keep the inside and outside of your truck safe and clean.
-
Other duties and projects as assigned.
Qualifications
-
Two or more years’ experience working in the welding industry preferred.
-
High school diploma or equivalent (GED) preferred.
-
Class B CDL with HazMat, airbrakes, and tanker endorsement.
-
Industry and related product knowledge, as well as experience handling compressed gases preferred.
-
Customer service or sales experience preferred.
-
Must be at least 21 years-old.
-
Must meet all physical qualification standards imposed by regulation for truck drivers.
-
Excellent oral communication skills, ability to work independently, self-motivated, and ability to pay attention to detail.
-
Excellent customer service skills.
-
Excellent time-management skills.
-
Excellent driving record.
-
Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs.
-
Must be able to work outdoors in varying temperatures.
-
Ability to perform functions during occasional climbing, balancing, kneeling, crawling, pushing, pulling and finger activities. Frequent bending also required.
-
Must be able to operate in a drug-free workplace.
Confidentiality and Discretion
Arc3 Gases requires all employees to sign a nondisclosure of confidential information agreement.
What We Offer
-
Competitive pay and comprehensive benefits package.
-
Opportunities for professional growth and advancement within the company.
-
A supportive and dynamic work environment.
Equal Opportunity Employer. Disabled/Protected Veterans.
