Join a powerful company with empowered associates!
Collections Supervisor
Primary Responsibilities:
- Manage the collections process
- Counsel customers to gain timely lease/merchandise renewals
- Confirm customer identification, collect money and obtain customer signatures on lease agreements
- Contact customers who have not renewed merchandise agreements
- Monitor customer payment history and habits and make recommendations to support the customer to ownership
- Maintain customer contact over the phone and through home visits
- Update customer information and maintain accuracy
- Achieve monthly account goals
- Review and close lease agreements with customers
- Act as a key holder as necessary
- Facilitate returns in collaboration with General Manager
- Clean and certify merchandise in the cleaning station for all merchandise personally returned
Collections Supervisor
Qualifications/Requirements:
- High energy, competitive leader
- Two years of retail, restaurant, or related management experience
- Ability to relocate desired
- Excellent interpersonal relationship skills for daily customer contact
- Strong telephone manners
- Neatly groomed, professional appearance
- Valid driver's license
- Strong technical skills or working knowledge of electronic products
- Routinely lifting, loading, and "dollying" merchandise 50-300 pounds
- Satisfactory MVR (driving record), D.O.T. physical and drug screen, criminal background investigation with job performance reference check and required testing
Collections Supervisor
We Offer:
- Extensive Training Programs and Excellent Potential for Upward Mobility
- 5 day work week with ALL Sundays off!
- Hourly wage + Bonus & Commission opportunities
- Dental, Vision, & Life Insurance benefits
- Matched 401K plan after 1 year
- Paid Time Off
- Paid Holidays
- Employee Purchase Discounts
- Referral Program
Aarons is an equal opportunity employer
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you at least 21 years of age?
Experience:
- Customer Service: 1 year (Preferred)
- Retail Management: 1 year (Preferred)
- Collections: 1 year (Preferred)
Work Location: In person
