Join a team that makes a difference every day!
We are seeking a friendly, organized, and dependable Medical Receptionist to join our fast-paced private OB-GYN practice. This position is ideal for someone who thrives in a high-volume environment, enjoys helping patients, and takes pride in providing exceptional customer service.
As the first point of contact for our patients, you will play an important role in creating a welcoming experience while ensuring the office operates efficiently.
Responsibilities
- Greet patients warmly, answer multi-line phone systems with professional phone etiquette, and direct calls efficiently
- Schedule appointments accurately using EMR (Electronic Medical Records) systems such as Athenahealth
- Verify insurance coverage and perform insurance verification
- Manage patient check-in and check-out procedures, ensuring all documentation review and data entry are completed promptly
- Maintain and organize medical records in compliance with HIPAA and clinic confidentiality policies
- Support office management tasks such as filing, faxing, data entry, and managing electronic health records (EHR systems)
- Handle patient inquiries regarding health information management, care plans, or appointment scheduling with professionalism and care
Experience
- One year clinic or medical office experience is highly preferred; familiarity in OBGYN a plus
- Comfortable working in a fast-paced, high-volume environment
- Strong computer skills including proficiency with Microsoft Office Suite and EMR/EHR systems such as Athenahealth
- Knowledge of health insurance processes including Medicare, Medicaid, and private insurance verification procedure
- Excellent customer service skills with the ability to communicate effectively over the phone and in person
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
What We're Looking For
The ideal candidate is someone who:
- Remains calm under pressure
- Has a positive, patient-focused attitude
- Pays close attention to detail
- Learns quickly and adapts to change
- Enjoys working as part of a team
- Can prioritize multiple tasks without sacrificing accuracy
Benefits:
- Health, Dental and Vision Insurance
- AD&D and long term disability Insurance
- Paid Time Off
- Paid Holidays
- 401(k) with company match
- Employee Discounts
Schedule: Full-Time Monday through Thursday 7:45am to 4:30pm, Friday 7:45am-12:30pm
If you're looking for a rewarding opportunity in a busy, patient-centered OB-GYN practice where your work truly matters, we'd love to hear from you.
Apply today and become part of our dedicated healthcare team!
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
